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Why is my PS3 freezing during online gameplay?

My Playstation keeps freezing?

  • This isn't an occasional thing, it's a good 90 percent of the time playing any game. Generally it freezes up most on Resident Evil 5, Oblivion, Skyrim, all Assassin's Creeds (though I only own Brotherhood), Uncharted 1 and 2, and especially on my newest game which is the most infuriating, Resident Evil: Operation Raccoon City. I have the smaller version of the PS3, the slim version and only 160GB. I don't know if it makes any difference but I have some games downloaded to my PS3 such as the original PS1 Classics of Tomb Raider 1-4, and Resident Evil 2 and 3. I keep it very well ventilated, I even have a fan or two on it at all times. I keep all my discs spotless, not a fingerprint or dust speck on them. Its frozen up a lot since I first bought it 2 years ago from Best Buy, but after I stopped playing it for around three months it started working just fine. Now its back to freezing up within the first 5min-1hr of gameplay on any given game, other than Raccoon City which is much worse. Which is the big problem for me. It freezes within the first five minutes of playing, around the 1st-3rd wave of enemies in the very first campaign. It will freeze to the point where I can sometimes still hear sound but I have to manually turn the PS3 off by button. The first time I ever installed it I made it all the way downstairs to the second cutscene, where it froze for the first time. Now it won't make it that far. Its the same with all games in how it freezes, with sound sometimes and whatnot. I looked at many forums, tried rebuilding the database and restoring the file system. When I restored the file system it said something about it being corrupted, then restored. It still doesn't work but in fact has only gotten worse. I deleted old save games that weren't needed for other games, cleared out everything in my internet browser, basically did a clean up of my whole PS3. I even vaccumed the damn thing. It still doesn't work. Help and advice would be so much appreciated.

  • Answer:

    Have you tried the full restore option? The one that completely erases the data from your HDD and resets it to factory settings? If not you should. Of course back up your data first. If restoring your HDD doesn't work you need to have your PS3 looked at by a trained technician. You could call Geek Squad at Best Buy and ask them if they will look at it. (You should have bought an extended warranty, it's always a smart idea with PS3's.) When a PS3 freezes that much it has internal problems. It could be your HDD, your blu-ray drive, your GPU, etc.

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Have you tried the full restore option? The one that completely erases the data from your HDD and resets it to factory settings? If not you should. Of course back up your data first. If restoring your HDD doesn't work you need to have your PS3 looked at by a trained technician. You could call Geek Squad at Best Buy and ask them if they will look at it. (You should have bought an extended warranty, it's always a smart idea with PS3's.) When a PS3 freezes that much it has internal problems. It could be your HDD, your blu-ray drive, your GPU, etc.

Charlie Sheen

try maybe opening a ticket in a tech support forum like this one: http://www.needtechsupport.com/help-desk/

Minozar

Dag

Sir

It is normal for a PS3 to freeze, however not as often as you have mentioned. Since you have games downloaded on your hard drive, it can contribute to your console running slow, or in some instances, freezing, IF you have low space quantity. If you have purchased the games, then they are yours, so I suggest deleting all of them and playing that way. You can always re-download them at a later time. I have had the same thing happen to me, with my old 60gb. What I did was not use it for a week, and it worked fine after that, however, I didn't risk it, and decided to get a slim.

Haяd woяking guy

A lot of people don't realize this for some reason but I'll explain for you. ALL PS3's freeze regardless of model and there's nothing you can do to stop or prevent it from happening. It's the system itself that freezes (and no that doesn't mean it's faulty. Remember, ALL PS3's WILL freeze.) It's actually completely normal for them to freeze. Just make sure you turn the system off properly. You have to use the power button. Clicking it usually works. It will usually delay for about 10 seconds, beep at you then shut down. Sometimes the clicking won't shut down the system. If the clicking happens to not work you MUST HOLD the power button instead. That will force shut down. It might take a while (between 30 seconds to 5 minutes sometimes) but it WILL force shut down. The completely WRONG way to turn the system off is to unplug it. NEVER EVER EVER unplug it while it's on (or when it freezes, because it's still on.) That can corrupt data on the HDD, corrupt the entire HDD itself (your system will usually have to restore itself if you unplug it and it usually corrupts some data as well despite the restore), or just simply outright kill your PS3 making it nothing more than a giant paperweight. NEVER unplug it. This is actually the main reason people break their systems. It's because of ignorance on how to shut it down properly. And then they complain about it. It's honestly common sense to not unplug any system. Doing that is fatal for most electronics. Hope that helps.

Benevolent Malevolence

It is normal for a PS3 to freeze, however not as often as you have mentioned. Since you have games downloaded on your hard drive, it can contribute to your console running slow, or in some instances, freezing, IF you have low space quantity. If you have purchased the games, then they are yours, so I suggest deleting all of them and playing that way. You can always re-download them at a later time. I have had the same thing happen to me, with my old 60gb. What I did was not use it for a week, and it worked fine after that, however, I didn't risk it, and decided to get a slim.

Haяd woяking guy

A lot of people don't realize this for some reason but I'll explain for you. ALL PS3's freeze regardless of model and there's nothing you can do to stop or prevent it from happening. It's the system itself that freezes (and no that doesn't mean it's faulty. Remember, ALL PS3's WILL freeze.) It's actually completely normal for them to freeze. Just make sure you turn the system off properly. You have to use the power button. Clicking it usually works. It will usually delay for about 10 seconds, beep at you then shut down. Sometimes the clicking won't shut down the system. If the clicking happens to not work you MUST HOLD the power button instead. That will force shut down. It might take a while (between 30 seconds to 5 minutes sometimes) but it WILL force shut down. The completely WRONG way to turn the system off is to unplug it. NEVER EVER EVER unplug it while it's on (or when it freezes, because it's still on.) That can corrupt data on the HDD, corrupt the entire HDD itself (your system will usually have to restore itself if you unplug it and it usually corrupts some data as well despite the restore), or just simply outright kill your PS3 making it nothing more than a giant paperweight. NEVER unplug it. This is actually the main reason people break their systems. It's because of ignorance on how to shut it down properly. And then they complain about it. It's honestly common sense to not unplug any system. Doing that is fatal for most electronics. Hope that helps.

ZGirl Gamer

try maybe opening a ticket in a tech support forum like this one: http://www.needtechsupport.com/help-desk/

Minozar

Dag

Sir

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