Find solution
Why do I keep getting this error message on my computer?

I keep getting a bluescreen error on my computer? Can someone help me? I have the info from the error message?

  • Here is the info from the error message and the computer is a windows 7 home premium, hewlett packard. Please tell me whats causing this and how I can fix it. Thanks Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: d1 BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF88005E51A45 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\032612-17128-01.dmp C:\Users\Rhonda\AppData\Local\Temp\WER-4...

  • Answer:

    Try boot in "safe mode". As it starts up keep tapping F8. Highlight "safe mode" and press enter. See if your HP laptop works normal. If it runs normal now, do the following maintenance and tune up: Scan with a antivirus program & spyware/malware program to see if there is any unwanted programs. Remove the unnecessary programs and applications. DEFRAG C: & CHKDSK C: ; use external harddrive for all future downloads. Clean up registry problems using Reginout registry manager. If problem persists, as a last resort you might need to fdisk, reformat your HP laptop hard disk clean and reinstall OS. But before doing so, try the steps above first. Also, try remove the battery and charger/ac adapter/power cord from your HP laptop, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears your RAM and is like a hardware reset. Replace the battery and charger/ac adapter/power cord and turn your laptop on. Check if it's something to do with your laptop power cord or power source problem. Insufficient power might cause some of those issues as well. Take the battery out and power on your HP laptop with the charger only. ---Make sure your laptop power jack and charger plug tip are securely connected. If power jack is loose you can find laptop power jack on ebay. However, fixing and soldering the power jack requires professional skill. ---Always, the green/blue LED on charger needs to be constantly on. If not, replace the defective charger. Since battery/ ac adapter has its own lifespan and does not last forever, to help you save up some, you can consider getting a HP charger under lifetime warranty from store like topmic.com Wish the Best.

♥BlueEyez♥ at Yahoo! Answers Visit the source

Was this solution helpful to you?

Other answers

Try boot in "safe mode". As it starts up keep tapping F8. Highlight "safe mode" and press enter. See if your HP laptop works normal. If it runs normal now, do the following maintenance and tune up: Scan with a antivirus program & spyware/malware program to see if there is any unwanted programs. Remove the unnecessary programs and applications. DEFRAG C: & CHKDSK C: ; use external harddrive for all future downloads. Clean up registry problems using Reginout registry manager. If problem persists, as a last resort you might need to fdisk, reformat your HP laptop hard disk clean and reinstall OS. But before doing so, try the steps above first. Also, try remove the battery and charger/ac adapter/power cord from your HP laptop, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears your RAM and is like a hardware reset. Replace the battery and charger/ac adapter/power cord and turn your laptop on. Check if it's something to do with your laptop power cord or power source problem. Insufficient power might cause some of those issues as well. Take the battery out and power on your HP laptop with the charger only. ---Make sure your laptop power jack and charger plug tip are securely connected. If power jack is loose you can find laptop power jack on ebay. However, fixing and soldering the power jack requires professional skill. ---Always, the green/blue LED on charger needs to be constantly on. If not, replace the defective charger. Since battery/ ac adapter has its own lifespan and does not last forever, to help you save up some, you can consider getting a HP charger under lifetime warranty from store like topmic.com Wish the Best.

Jenna Nguyen

I would try to start it in safe by pressing F8 at the start of windows boot. If you can boot it in safe mode, do a system restore. The blue screen is mostly associated with a hard drive failure where certain areas of the drive become corrupted and files are lost. Most likely a new drive is imminent.

Roadman

I would try to start it in safe by pressing F8 at the start of windows boot. If you can boot it in safe mode, do a system restore. The blue screen is mostly associated with a hard drive failure where certain areas of the drive become corrupted and files are lost. Most likely a new drive is imminent.

Roadman

Related Q & A:

Just Added Q & A:

Find solution

For every problem there is a solution! Proved by Solucija.

  • Got an issue and looking for advice?

  • Ask Solucija to search every corner of the Web for help.

  • Get workable solutions and helpful tips in a moment.

Just ask Solucija about an issue you face and immediately get a list of ready solutions, answers and tips from other Internet users. We always provide the most suitable and complete answer to your question at the top, along with a few good alternatives below.