Why won't my new laptop turn on?

Why wont my laptop turn on?

  • Answer:

    Since its only 4 months old, warranty should be still in effect. But you can also try some tips below to see if that will help. Try remove the battery and charger/ac adapter/power cord from your HP laptop, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears your RAM and is like a hardware reset. Replace the battery and charger/ac adapter/power cord and turn your laptop on. Check if it's something to do with your laptop power cord or power source problem. Insufficient power might cause some of those issues as well. Take the battery out and power on your HP laptop with the charger only. ---Make sure your laptop power jack and charger plug tip are securely connected. If power jack is loose you can find laptop power jack on ebay. However, fixing and soldering the power jack requires professional skill. ---Always, the green/blue LED on charger needs to be constantly on. If not, replace the defective charger. Since battery/ ac adapter has its own lifespan and does not last forever, to help you save up some, you can consider getting a HP charger under lifetime warranty from store like topmic.com Wish the Best.

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If it's only 4 months old then I would think you would have a warranty for the laptop still in which case HP will repair it for you at no cost. If you have another computer you can look up the warranty information by entering in the product number and serial number at the following URL - http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en What you can also try is removing your battery, take the charger off of the laptop. Hold the power button in for approximately 30+ seconds. Once that's done, plug everything back in a try to power it on. Hope everything works out for you. Parents can't be mad if you didn't do anything to it! :)

Brett

If it's only 4 months old then I would think you would have a warranty for the laptop still in which case HP will repair it for you at no cost. If you have another computer you can look up the warranty information by entering in the product number and serial number at the following URL - http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en What you can also try is removing your battery, take the charger off of the laptop. Hold the power button in for approximately 30+ seconds. Once that's done, plug everything back in a try to power it on. Hope everything works out for you. Parents can't be mad if you didn't do anything to it! :)

Since its only 4 months old, warranty should be still in effect. But you can also try some tips below to see if that will help. Try remove the battery and charger/ac adapter/power cord from your HP laptop, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears your RAM and is like a hardware reset. Replace the battery and charger/ac adapter/power cord and turn your laptop on. Check if it's something to do with your laptop power cord or power source problem. Insufficient power might cause some of those issues as well. Take the battery out and power on your HP laptop with the charger only. ---Make sure your laptop power jack and charger plug tip are securely connected. If power jack is loose you can find laptop power jack on ebay. However, fixing and soldering the power jack requires professional skill. ---Always, the green/blue LED on charger needs to be constantly on. If not, replace the defective charger. Since battery/ ac adapter has its own lifespan and does not last forever, to help you save up some, you can consider getting a HP charger under lifetime warranty from store like topmic.com Wish the Best.

Jenna Nguyen

i think there is problem on charging unit.replace it.it's not your mistake.problem your laptop.check it.

Kasun

Boy your laptop is broken! but if the warranty if still good hp should replace it.

Death

The battery could be bad. And we need information or no help.

Justin

Boy your laptop is broken! but if the warranty if still good hp should replace it.

Death

The battery could be bad. And we need information or no help.

Justin

i think there is problem on charging unit.replace it.it's not your mistake.problem your laptop.check it.

Kasun

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