Purchased massage last yr, place under new management & will not give me my massage! help?
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I purchased a massage from a local company I have been going to since '06. I purchased two massages last December from them for $75/ea (which was a promotion going on for the holidays). They didn't give me a receipt and just told me to call in and the massage would be under my name. Since I've gone there that's how it works. They also told me that the massage did not expire. Well, I called a couple weeks ago and they said there were no massages under my name. After talking more the lady said that it was probably because they sold it to a new doctor in February 2011 (2 months after I made my purchase) and that since he didn't get any money from previous promotions from the previous owners that he is not respecting those deals. Well, I was very nice and they told me they would call me back. Well, a week and a half later I called them again and told them I was not happy that I didn't even get a call. The girl told me the doctor would call me that day and if he didn't, she would. Two days later and still no call. Isn't this very illegal? What can I do? Any suggestions on how to handle this? THANK YOU
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Answer:
Well... you would have to contact the previous manager and talk to them as a last resort...but since your money went to that company... it should still be within the company earnings.
Maria N at Yahoo! Answers Visit the source
Other answers
Well... you would have to contact the previous manager and talk to them as a last resort...but since your money went to that company... it should still be within the company earnings.
Mariana
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