Parents think they got a virus on brand new PC. How can I parent-proof the PC to stop them doing it again?

Don't allow their everyday account to have admin access.

you have asked a lot of questions. w32.blaster.worm = fake, windows updates wipe this out along time ago. fake anti-virus = malware. I've done a Kaspersky virus scan - have you done a malware scan ? http://www.malwarebytes.org/products/malwarebytes_free How can I parent-proof the PC to stop them doing it again? 1. Make admin account your account & tell no one your admin password 2. Don't make your parent accounts admin accounts. 3. download free WOT so your parents know which sites are safe: http://www.mywot.com/ 4. tell your parents to use a sandbox web browser: http://www.youtube.com/watch?v=GueXMq-Vyi8 (get the idea ?) 5. use free PSI: http://www.bleepingcomputer.com/tutorials/detect-vulnerable-programs-with-secunia-psi/ 6. If you have the cash pay for malwarebytes which should give you real time protection from malware.

I would install MSE & MBAM, hopefully the running processes will stop them dling spyware. If nothing else, install these yourself and do a full scan. Honestly though, if he's going to fall for clicking those fake ads, you really can't rely on some program to prevent him infecting his own system. Chuck him on Linux or something. There's only so much you can do before tech-unsavvy people inevitably self-destruct their pc :(

Don't allow their everyday account to have admin access.

You did a system restore....System restore does NOT get rid of malware, I don't know who told you to do a system restore to get rid of malware, but slap them, they , like many who think they know something about malware removal, are just regurgitating what they hear. Now, on you protectiong you further... You are right, the w32 blaster worm no longer is able to infect windows operating systems, it was a nasty worm when it came out, but microsoft fixed the OS so it can no longer infect a windows OS. The only way to know if the computer is clean is to know the name of the rogue program, and get the removal guide from bleepingcomputer.com. Removal of those programs require more than just an Anti-Virus program. You can prevent the installation of those kinds of programs with the pro version of MBAM (MalwareBytes AntiMalware) The pro version of MBAM will not allow those kinds of programs to install, and MBAM finds/detects much more malware than any one AV. As long as your parents computer have Kaspersky, and MBAM pro, they shold remain pretty malware free. MBAM is only 25 dollars(US) for a lifetime license. http://www.malwarebytes.org/products/malwarebytes_pro If your parents are still using IE, at least find add-ons to block ads, pop ups, and keep their privacy.

you have asked a lot of questions. w32.blaster.worm = fake, windows updates wipe this out along time ago. fake anti-virus = malware. I've done a Kaspersky virus scan - have you done a malware scan ? http://www.malwarebytes.org/products/malwarebytes_free How can I parent-proof the PC to stop them doing it again? 1. Make admin account your account & tell no one your admin password 2. Don't make your parent accounts admin accounts. 3. download free WOT so your parents know which sites are safe: http://www.mywot.com/ 4. tell your parents to use a sandbox web browser: http://www.youtube.com/watch?v=GueXMq-Vyi8 (get the idea ?) 5. use free PSI: http://www.bleepingcomputer.com/tutorials/detect-vulnerable-programs-with-secunia-psi/ 6. If you have the cash pay for malwarebytes which should give you real time protection from malware.

I would install MSE & MBAM, hopefully the running processes will stop them dling spyware. If nothing else, install these yourself and do a full scan. Honestly though, if he's going to fall for clicking those fake ads, you really can't rely on some program to prevent him infecting his own system. Chuck him on Linux or something. There's only so much you can do before tech-unsavvy people inevitably self-destruct their pc :(

Everyone who "knows a bit about computers" ends up with this at some time or another. There's not a lot you can do but one thing that might save them from themselves is to set up a new user (not admin) account and try to teach them to use that for most things.

this post made me laugh lol anyway your pc is fine! i have a window 7 laptop and i have kaspersky installed that program deletes all viruses and keeps them away i have had my laptop for 1 year and a half now it works perfectly