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Nokia 6610, GSM Phone, AT&T mMode Service

• I have a Nokia 6610 phone that I purchased on ebay (new in box). It's a GSM phone that is unlocked, but originally branded for T-Mobile. I don't believe that this model is offered in the US, but it does work with my AT&T SIM card. The phone works fine except for mMode (AT&T internet service). When I press the "0" button (as designated for a carriers internet service) it attempts to connect to T-Mobiles service (it never does). I noticed there are some settings options that appear to have the T-Mobile specific info. Is there a way to change them to AT&T? I'm asking here because I dread going to the AT&T store or worse, calling their customer service number. The employees are nice, but they are always so short staffed and rushed (at least from my experience). So, I figured I'd post here and see what happens. Mark

• Answer:

  mark800-ga: Normally, when I have a question myself regarding anything to do with mobile phones and mobile devices, I turn to Howard Forums (http://www.howardforums.com ) where all the 'phone geeks' hang out. In this particular case, I found the following, slightly similar message thread there: http://www.howardforums.com/archive/topic/290508-1.html As you can see from the archive version, a person who bought a phone from Italy was looking for a way to get it to work with AT&T Wireless' m-Mode services, just as you are. The advice they were given, was to use AT&T's web-based Over-the-Air configuration tools to do the job. You can find these tools here: AT&T Wireless | Data Services Support http://secure.mouse2mobile.com/clients/attsupport/ota/configuredevice.asp Click on the "Configure mMode WAP Service" link, and select the Nokia 6610 from the list. On the following page, enter your AT&T Wireless phone number. Their system will send you a SMS that contains the necessary configuration information to automatically set up your phone. You may also use the same website to set up MMS and mMode Email Service. If the over-the-air configuration does not work even after a few tries, then there may actually be a lock in the phone after all, and you may need to seek the services of a local provider of 'unlocking services' before you can try this again. I hope this helps! Regards, aht-ga Google Answers Researcher