Email Checking Statistics (Average Time Spend, Frequency, Attention Span, etc)
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I would like to be linked to a page which shows a supportive (based on an experiment or survey) statistical data on email checking of the people. I would like atleast the following questions answered: - How frequently does an average person check their email ? Computer literate person ? Businessman ? Youngster ? Etc - Average time spent at checking the email (not on the computer itself), writing emails, responding, and reading. - Average attention span after an email was opened (regularly we concentrate on a lecture/conversation greatly during only the first 30 seconds, then our mind may wander off) Any additional information would also be appreciated.
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Answer:
<Frequency of checking email. Business users. According to a study by Gartner Inc., which surveyed corporate email users, 53 percent of users check their mail six or more times a day. 34 percent check mail constantly through the day. 42 check whilst on vacation and 23 percent over weekends. The average user spends 49 minutes per day managing email. http://www.cio-asia.com/pcio.nsf/0/BF633D26EB9A9E0248256B3E0024C44F?OpenDocument U.S. workers. A study of U.S. workers by Pew Internet & American life found that 88 percent checked their inbox at least once a day. Of those 70 percent checked several times a day. Around 73 percent spend an hour or less per day on dealing with email. Of these, 23 percent spend under 15 minutes dealing with email. http://www.e-gateway.net/infoarea/news/news.cfm?nid=2809 Full report http://www.pewinternet.org/reports/pdfs/PIP_Work_Email_Report.pdf Under 25?s A survey by Greenfield Online found that 21% of workers under the age of 25 checked their email more than 15 times a day. Men are twice as likely as women to check email more than 15 times a day. http://www.notablequotables.com/trivia.htm A survey of American households by UCLA found that 38 percent check their email once a day, 29% several times a day, 17% several times a week, 9% hourly, 6% once a week, and1% less than once a week. http://66.102.11.104/search?q=cache:fwS1Q9ixVEUJ:www.cipherwar.com/news/00/ucla_internet.htm+%22check+their+email%22+%22times+a+day%22+age&hl=en&ie=UTF-8 Over 45?s. 58% of AOL subscribers are female over the age of 45. They check their mail at least once a day and often two or three times a day. http://www.demc.com/newsletters/5_14_03.html Students checked their email on average 2 to 5 times a day. http://www.personal.psu.edu/users/n/x/nxh158/survey_results_Brian.html UK business owners. http://www.better-business.co.uk/09aboutus/statistics.shtm Consumers http://www.interbasix.net/email.html http://www.x-summary.com/about/samples/quris.pdf According to the Center for Internet Studies, 6 percent of Americans are compulsive email checkers. According to a Gartner study one in four Americans checks his email every weekend. http://www.cbsnews.com/stories/2002/08/12/earlyshow/contributors/reginalewis/printable518307.shtml ------------------------------------------------------------------------------ Time spent dealing with mail. According to a study by the American Management Association, U.S. workers spend an average of 1 hour and 47 minutes per day dealing with email. Eight percent spent more than four hours a day dealing with email. http://news.zdnet.co.uk/business/0,39020645,2136257,00.htm Workers spend on average, an hour and 47 minutes dealing with email each day. http://www.unspam.com/ses-O9uJHrnUWpYPRmNwEO5r/articles/922.html According to KPMG Consulting, UK directors spend 5.2 weeks a year dealing with email. http://www.liquidinformation.org/increasing_email_efficienc.html According to the Association for Interactive Marketing, small businesses spend 10% of their time on email management. http://us.mcafee.com/fightspam/default.asp UK employees spend almost 49 minutes per day managing their inbox. http://www.ispreview.co.uk/ispnews/archives2002/arc37.shtml ----------------------------------------------------------------- Attention span. Many sites claim that the average attention span for internet users is under 10 seconds. Average attention span for internet users is 9 seconds. http://news.bbc.co.uk/1/hi/sci/tech/1834682.stm According to AMR Research you have 3 to 5 seconds to get someone?s attention with email. http://www.zdnet.com.au/newstech/ebusiness/story/0,2000048590,20216598,00.htm Average adult attention span five to eight seconds. http://www.3m.com/meetingnetwork/presentations/pmag_visualsstudy.html Average adult attention span is 17 minutes. Concentration maximum is 50 minutes. The average attention span whilst using the internet is about 7 seconds. http://216.239.59.104/search?q=cache:he3n1onqz20J:www.mhcug.org/micro/mchp0307.pdf+%22average+attention+span+%22+internet+seconds+survey&hl=en&ie=UTF-8> <Additional links:> <Spam numbers & statistics.> <http://www.unspam.com/fight_spam/information/spamstats.html?ses=ylqQE-EsVVFqz15q-LcaFjauk_vzKd6l5LAbKjlA> <Redesigning email for the 21st century.> <http://216.239.59.104/search?q=cache:s02oOhvf8uwJ:domino.watson.ibm.com/cambridge/research.nsf/0/f9092470e23a3ad785256ca7007532bf/%24FILE/TR2002-17.pdf+%22dealing+with+email%22++minutes&hl=en&ie=UTF-8> <Email abuse and Gallup survey.> <http://www.analysphere.com/20Aug01/email.htm> <Tech elite push the most buttons.> <http://cyberatlas.internet.com/big_picture/demographics/article/0,,5901_3113071,00.html> <Kids favourite online activities. Email-53%.> <http://cyberatlas.internet.com/big_picture/demographics/article/0,,5901_3089701,00.html> <Email interrupting work.> <http://homepage.ntlworld.com/cotwj1/any_res/articles/article1.htm> <Email profile> <http://www.caslon.com.au/emailprofile7.htm> <Search strategy:> <"check their mail" every survey> <://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&q=%22check+their+mail%22+every+survey <"dealing with email" minutes > <://www.google.com/search?q=%22dealing+with+email%22++minutes&hl=en&lr=&ie=UTF-8&start=60&sa=N <"check their email" "times a day"> <://www.google.com/search?hl=en&lr=&ie=ISO-8859-1&q=%22check+their+email%22+%22times+a+day%22+&btnG=Google+Search> <Hope this helps.>
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