What is mpeg2?

MPEG2 problems

• Hi There, I have a little problem that lies somewhere between Avid Xpress DV video editing software, the resulting MPEG2 and WAV files, and my DV burning software EQUIPMENT - I?m running an IBM ThinkPad T-23 with plenty of RAM. I?m running Windows 2000 Profesional. I?m also running an IBM Multi-Burner which does in fact work and which burns CD-R?s, CD-RW?s, DVD-R?s, and DVD-RW?s through the IBM Record Now function. Like I said, it?s working, at least mechanically PROGRAMS - On the T-23, I have at least 3 programs which are supposed to make video into DVD?s. Only problem is, they won?t do it on either the hard disc or the IBM Multi-Burner. I?m particularly disturbed because they won?t do it on the hard disc. Once we get the hard disc problem figured out, I?m pretty sure the Multi-Burner will follow. PROCESS ? I?m using Avid Xpress DV 3.0 to generate an MPEG2 and a WAV file. Avid claims the MPEG2 Encoder for this program is imbedded in the installation disc. Avid Xpress 3.0 ? ?Create Volume on Disc? appears to work OK. But it?s hard to tell. The only true test is to do the next step which is to use a DVD creation program to get the package on DVD disc. Unfortunately, the programs below, which I?d ordinarily use, hang up as I?ve described below. In Avid, when I use ?Create DVD on Disc?, I get a partial writing, but the process hangs up indefinitely on ?Recording to Disc?. DVDit! V2.5 LE ? Will not burn a DVD to either my hard disc or to the DVD disc. I get an error message that says that the WAV file has an unsupported number of channels. There is only one track/channel which is made into the WAV file, so I?m not sure what generates this error. Intervideo Win DVD Creator Plus v1.0 ? This will allow me to make VCDs and SVCDs on either the hard disc or a CD. The process works very well. However, when I try to make a DVD on either my hard disc or a DVD disc, the process hangs up on ?Making Movie.? For a 15 second clip, I can leave the machine running all night long and it won?t do anything. Additional problems with this program are (1) An SVCD creation on either the hard disc or on a CD will have pulsing titles and (2) No matter how I plug cameras into the computer, WinDVD?s device list won?t show them. ADDITIONAL TESTS ? I?ve copied the MPEG2 and WAV files and tried to make them into a DVD on another computer. No luck so far. I?ve also used DVDit! ?in another computer and still get the Unsupported Number of Channels error PROGRAM SUPPORT AT AVID ? Since the MPEG2 and WAV files play perfectly in Windows Media Player, the support personnel at Avid swear that Avid and the MPEG2 encoder are working perfectly. PROGRAM SUPPORT FROM WINDVD - I?ve written to Win DVD. They asked questions about the hardware (all of which is OK) and then told me to talk to IBM. PROGRAM SUPPORT AT IBM says they have documentation to fix similar problems with pulsing SVCD titles on their ThinkPad T-30. However, they say I shouldn?t download these patches on the T-23. I?ll risk more problems. PROGRAM SUPPORT AT DVDit! - Unfortunately, they?re not interested in answering, though their websites say they?ll answer in 24 hours. ATTEMPTS ? I?ve re-installed all software with no good results. SUSPICION - One suspicion I have is that none of these programs work with Microsoft Service Pack 3, which is what I?m using. Could this be the case? If so, what are the patches? Once Service Pack 3 is installed, there?s no way to remove it and back down to Service Pack 2. PROBLEM RE-STATED - Any ideas on what?s going on with the above? As I said, the hardware is working OK. The fact that I can?t make DVD?s on either the hard disc or a DVD disc indicates a hardware/software conflict that I?m getting tired of. I figure that, once I get the thing fixed well enough to burn to hard disc, then it?ll work on the Multiburner. Additionally, what is the phone number for DVDit!? There?s not one listed in the website. What is the number for Intervideo Win DVD? Thanks, Zaynab-ga

• Answer:

  Hi zaynab-ga, Thank you for your question. I'm happy we got your MPEG problems sorted, if you still have problems, please do not hesitate to request a clarification. Regarding Google Answers, since I hadn't posted an answer yet (such as this one) no payment was due. I've just been posting comments and Requests for Clarification until I was sure that the problem could be solved. This is because computer problems are sometimes very hard to pinpoint and in case the problem never gets solved, the customer ends up unhappy with the answer and a refund is requested. Thank you for using Google Answers and I look forward to your next question. Regards, endo