How do I open a wmv. attachment?

Attachment Revision Goes AWOL

• My neighbor has a new Dell computer with Win XP Home, Outlook Express 6 and WordPerfect 10. He is not very experienced as a computer user. He received an email with an important attachment. He was instructed by the sender to edit the attachment and then email the edited version back to the sender as an attachment. He did this: Doubleclicked on the name of the attachment in the OE "Read Mail" window This opened the text of the attachment in WordPerfect He made his changes to the text Clicked on File > Save on WordPerfect menu Was asked: Do you want to save? [here was a very long path of many sub-directories, followed by the same name as the attachment] Just 3 options: Yes No Cancel He chose Yes WordPerfect closed When he then went back to the email and opened the attachment NONE OF HIS CHANGES appeared, only the original text. That's when I got a call to go next door. I failed to find the revised version of the attachment text anywhere on his computer. Naturally he felt betrayed by the computer, and I was of no help this time. No amount of searching the hard drive or digging down thru hidden folders was of any use. WHERE DID IT GO? Perhaps the "Save?" message was misleading (again, it was NOT the normal WordPerfect "Save As..." dialog box). You and I know to rightclick an attachment header and choose Save, or use the "Save As..." box. He simply doubleclicked to open the attachment and ordered that it be saved after he worked on it. But in this case doing the right thing appears to have been the wrong thing. After spending over an hour searching the Internet for an answer I decided to try this. Hope you can get me out of trouble with the neighbors!

• Answer:

  Greetings, yury! I've caught myself doing the same thing on a couple of occasions, and realized it when the bizarre file folder name came up. For instance, on a Word .doc file I just downloaded, MS Word wants to save a file as: c://WINDOWS/Temporary Internet Files/Content.IE5/CXEZGHMF/filename[1].doc This is on a Windows ME system running Internet Explorer 5.5. Windows XP is a bit more complicated and tricky. Rather than try to walk through it step-by-step with you, I found a site that details **exactly** how your neighbor can look for his "lost" file (***** as long as he has NOT clicked "delete Temporary Internet Files" in his browser, and the file he is seeking has NOT been cleared automatically by the browser because his "Days to keep pages in History is less than "2" *****). Kim Komando is a well-known computer-help "guru" who has a website ( http://www.komando.com ) and a radio show providing advice and problem-solving. In this column, posted on the website for Radio Station WOAI 1200 AM and the San Antonio news, she describes how to find hidden Temporary Internet Files: Temporary Internet Files by Kim Komando http://www.woai.com/news/cyberstuff/story.aspx?content_id=7EA2A85F-94B7-43DD-B11D-FBF10188C314 Once you follow her instructions on how to make hidden files visible on your neighbor's computer, you will then need to take a look around manually (the "Search" function has apparently been programmed by Microsoft to ignore the "Temporary Internet Files" name in Windows XP). Her files are located in the folder: C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files If your neighbor has configured his system for more than one user, there will be a folder for each user, so you might have to look a little bit further (the folder path will include the username instead of "Owner"). You may also need to look for similar folder(s) named "TEMP". Another way you can try to discover the general area where the changed Word .doc may be stored is to open up the document attachment from the e-mail again, click "Save As", and see in what folder Windows XP wants to store it. Windows XP behaves differently from previous versions of Windows, so once you find the correct file, you will need to "copy" the file to a permanent folder (perhaps use the one where your neighbor stores his other Word docs) before attempting to open it with Word. Please let me know the results once you've been able to give this a try. ***** If you need additional assistance at that point, provide me with a description of the results of your efforts, and we'll go from there. ***** Regards, aceresearcher Search Strategy "temporary internet files" "windows xp" ://www.google.com/search?q=%22temporary+internet+files%22+%22windows+xp%22