How do I get streaming quotes?

Computer streaming not working

• I use the web to invest. My broker is Ameritrade. Their web page works fine except I am unable to get an up to the minute graphic display of quotes etc. or charts using a feature called "Streamer". I used to be able to access this but some time ago I had problems and had to reformat my hard drive and since then all other features work well on Ameritrade's page but no streaming. Can you help me restore it? Thanks, John

• Answer:

  Hi, thank you for submitting your question to Google Answers, I hope I can provide the information you are seeking. I?ve had similar problems with Ameritrade and I?m a day trader. Have you tried firefox as a browser? It is a free download and I find it works better with Ameritrade but Internet Explorer 6 is now working OK with their site so that isn't the real problem. http://www.mozilla.org/products/firefox/all.html Have you tried going to the new site and trying the ?Ameritrade Command Center?? It puts all the old tools in one window and works just GREAT. Skip the old ?Streamer Suite? and ?Quick Lunch? links, apparently the help center is about 60 days behind the actual Web site which is working OK. Have you tried and completely given up on their ?support?? Me too, they are absolute idiots! Calling them ?morons? would be an insult to those people who simply have low IQ?s. It took me four tries to even get them to address the basic question I had asked them and even then they would only say they didn?t know. I was asking when the old site would finally be disabled. I wanted to know so I knew when I had to transfer my accounts elsewhere but, since then, I found that the ?command center? worked just fine. Good luck, I was about to take my business elsewhere when I discovered that the command center with all those great information windows AND both a Rapid Entry and a Standard Entry order window in the upper left corner was now working properly ? unlike the supposed buy/sell links from the older streamer suite. I can?t fathom why they are failing to properly explain this, but the actual tools are very good. If this doesn't work there is something wrong with your computer or software, please post an RFQ with details about the OS version and Browser you are using. I currently have streaming quotes as well as Level II Nasdaq quotes, no problem. Details of your OS and Browser versions ARE important. Thank you again for turning to Google Answers for your research needs.