Would there be the problem on PayPal?

PayPal Protections Against Problem Purchases

• Answer:

  Some people may be turned off by PayPal's all-online virtual money transfer approach because of a fear of making problem purchases and losing money. PayPal, however, does have protections for users. If your order falls under the company's guidelines as a disputable transaction, you can take action against the seller through PayPal's website. Problem Purchases If your purchased item never arrives, it arrives damaged or the item was misinterpreted in ads, you can file a dispute with the seller. (See Resources.) PayPal has you covered 100 percent, after a full dispute process, if the company finds that your complaint justly meets PayPal's protection requirements. This requires you to provide proof of misleading advertising, damage or that the item did not arrive. According to PayPal, most disputes are settled between the buyer and seller during the first stage of the dispute process, which is an unmediated discussion between the buyer and seller. File a Dispute Filing a dispute opens the lines of communication between you and the seller, allowing you to attempt to resolve the problem on your own. This first step usually resolves the issue promptly, according to PayPal, as you chat with the seller via closed messaging. The resolution depends on what the two parties settle on. For instance, you may agree for you to send the item back to the seller and have the money transferred back to your PayPal account. Disputes must be raised within 45 days of the purchase and settled 20 days after opening the dispute. All PayPal transactions concerning the dispute are frozen until the problem purchase is resolved or the 20 days elapses. Close the Dispute During a dispute, you and the seller can agree to terms, leaving PayPal mediators out of the process. This can save a lengthy review process, which can add 30 days or more until resolution. Settling the dispute requires both parties to communicate via messaging and come to their own resolution, such as a full or partial refund. Escalation If you cannot come to terms with the seller, then you can choose to escalate the dispute process. Escalation sends the problem purchase information, including all of your messages with the seller, to PayPal for mediation. During this process, which can last as long as 30 days and sometimes more, PayPal employees may send you required forms or request additional information regarding the problem purchase. In order to expedite the process, you should respond as soon as possible to requests. After PayPal reviews the dispute, the company will give you the information on the ruling, at which time you may or may not receive a refund.