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Can anyone with experience on buying/selling on Ebay help out?

I'm cheated by a seller in Ebay. How to prevent other innocent people from the seller?

  • Recently I purchased 'Faceplate Panel Housing for Nokia E71' through eBay India. This is my first time online shopping experience for me and that's with eBay. http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=260589788125 The item is mentioned as '100% Original Faceplate Panel Housing for Nokia E71'. I received the item before few days. I didn't receive any warranty card or anything. I took it to the Nokia Care to replace the panel, faceplate and housing for my mobile with the new one I received. The Nokia Care technicians said it's not original one and they can't help me replacing my panel & faceplate. Then I came home very upset and I took the panel, faceplate and housing. It's of very poor quality. Anyone could find the item is not original by looking at the finishing of it. I could see 'Faceplate Panel Housing for Nokia E71' which is not original in ebay itself for Rs.500. However I paid Rs.1200 for the same, thinking it's original. Then I called the seller. he said that the item is a grey product and the original item's cost is around Rs.2300/-. Also he said if i'm not okay with the item, he asked me to send it back to him & he could refund the money. I can't run behind the seller for the money. Also I raised a complaint in eBay Court. http://www.ebaycourt.com/eBayguarantee/ .The eBay agent says that he spoke with seller, he's ready to refund and ask me to return the item to the seller. I asked the agent, why is ebay having such seller with a false information about the item? The agent doesn't have any answer. I could still see the seller products with the same information. I'm not much concerned about money. I'm more concerned that I've been cheated by the seller. I'm worried there may another innocent people who's going to be cheated by this seller. How to prevent other people from this seller? Please leave your answers & suggestions. Item link: http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=260589788125 Seller link: http://myworld.ebay.in/phone-

  • Answer:

    That happens from time to time. Just because they did it once it doesn't mean they do it to everyone all the time. Always read the feedback before purchasing something. You can't really leave them bad feedback since they are willing to refund your money. Since they want to fix things with you I think you are just trying to cause trouble.

gladius143 at Answerbag.com Visit the source

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Other answers

Aside from what you have already done there's not much more you can do. Stop using eBay. I've never trusted that system. Do yourself a favor and buy from a reputable company here in the U.S. You may pay a few dollars more in some cases but you'll have piece of mind.

level headed

E-Bay is not really interested in helping cheated buyers, they are interested in making money off the sellers. Don't expect them to take care of you, all you can really do is leave feedback and read the feedback before closing transactions with strangers. I'm so sorry this happened to you, it sounds like it was an expensive lesson.

Melissa

There's one way you've done online, here on AB. Here's another: http://www.bbbonline.org/consumer/complaint.asp

Moongrim

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