Do you use twitter to make customer complaints for airlines, defective products, poor service, or just to tell others?
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Answer:
No. Waste of time. If I have an issue, I contact someone who can actually do somethihng about it - the company.
davepamn at Amazon Askville Visit the source
Other answers
A tweet is 140 characters and there is someone monitoring the information that can respond on demand
davepamn
I know what a tweet is. And I know it is easy to ignore. When I have an issue, I want resolution. The fact that someone sees a tweet with a complaint doesn't mean they will respond at all, much less on demand. If you want to be a tattle tail, whining about how bad a company is, then tweet. If you actually expect your problem to be heard and dealt with, contact the company directly.
TurboB
Can people tweet a complaint and get an relevant and immediate response? Is tweeter becoming a way for companies to aid their customers?
davepamn
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