Wells Fargo employees?

Would you continue to do business with Wells Fargo after this? They scare me! See below.....

• ORIGINAL EMAIL MESSAGE FROM ME TO WELLS FARGO: I called to question the over draft charge of $12.50 on the above account. The acct rep stated that the fee has been in place since "day one". This means almost 2 years. I have never, get that, never been charged before. After researching I found that as of Oct 15, 2011 this fee is in place. Why was I not informed of this change???????? I don't like the way you do business, I will be closing all 4 accts because I no longer have faith in your business practices. THEIR RESPONSE: Dear S... H.....: Thank you for contacting Wells Fargo. My name is Tiffany, and I am happy to assist you. I received your email asking us to close your account. I am sorry to hear that you are considering leaving Wells Fargo. Our goal is to always provide our customers with banking products and services that are convenient and competitive. I hope you will reconsider your decision to close your account. If you would like to discuss whether a different mix of Wells Fargo products and services would better meet your needs, please contact us anytime at 1-800-956-4442. If you do decide to close your account, you have the following options to withdraw any remaining funds and finalize the closure: 1. Visit a Wells Fargo banking location. 2. Call us anytime at 1-800-869-3557. 3. Send your written request for account closure, with your signature notarized, to: Wells Fargo Bank Exception Payments P.O. Box 3055 Portland, OR 97208 Please include an email address where we can contact you if necessary. 4. Online Banking customers can transfer funds between accounts to bring the account they wish closed to a zero balance. Once the account has a zero balance, you may send an account closure request via email by clicking the "Reply" button below. My goal today was to provide you a complete and helpful answer. Thank you for banking with Wells Fargo. Sincerely, Tiffany H Wells Fargo Online Customer Service

• Answer:

  I didn't read but the answer is NO I only bank with a local bank in my town now..... a mom and pop operation basically.... although with the backing the FDIC. I feel like this is the way it should be.