Can I speak directly to a Customer Service rep directly?

If the Customer Service rep answering your call is in a foreign county is it illegal for you request to speak with a customer service rep in the US?

  • Answer:

    Ask for a customer service rep. who speaks English well. That's what I do and I get someone who I understand and who understands me.I'm sure it couldn't be illegal to ask, but for some companies, there may not be any reps in the US.

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