Not receiving texts on my Blackberry.

My BlackBerry Bold 9000 Is Not Sending or Receiving SMS Texts

• Answer:

  Released in May 2008, the BlackBerry Bold 9000 comes with a variety of communicative features, such as dual-network connectivity, Wi-Fi functionality and multimedia messaging, including SMS messages. Several of the phone’s features can contribute to its inability to send and receive SMS messages, most of which can be fixed without complications. Settings A common reason for being unable to send or receive SMS messages is the mobile device’s settings. The BlackBerry Bold 9000 connects to the 2G and 3G networks by default, unless the device’s settings have been altered. On occasion, the phone’s wireless network settings, which are accessible from the device’s home screen, are inadvertently disabled, resulting in failed SMS transmissions. If the device’s 2G network setting is enabled, but the 3G setting is not, your device will transmit SMS messages slower than normal. Extreme Situations Inclement weather, power outages and high network traffic volumes can affect your BlackBerry’s ability to send and receive SMS messages. Cellular towers are the go-between equipment that facilitates mobile phones’ cellular transmissions. Sometimes, high network traffic volumes hit cell towers, causing transmissions to be rerouted to nearby towers for processing. This can delay the processing of SMS messages. Delays can be so extensive, that it will appear as if your device is failing to send or receive messages. Power outages and stormy weather can also cause this to happen. You must wait for the situation to resolve itself. Depending on your wireless service provider, SMS messages may appear to have been sent, but in actuality are sitting in the cell tower until satellite contact is made. Memory The BlackBerry Bold 9000 comes with 128 MB of random access memory, a feature that stores copies of files for quick access and faster processing speeds. RAM technology automatically retains its contents until the device is turned off, at which point the contents are emptied. The device’s processing speeds, including sending and receiving messages, can be negatively affected when this happens. Power the device off and back on again. If you save a large amount of incoming SMS messages on the phone and do not have expanded memory installed, the device may run out of memory, and will then be unable to accept incoming messages. Alternatives If all else fails, you can use the BlackBerry’s mobile email and instant messaging features to work around its inability to send and receive SMS messages. Mobile email is a way to get a message to someone that works through an Internet connection to a POP3 or IMAP4 server with a third-party client, such as AOL or Microsoft. Instant messaging is another way to communicate through text message, and also involves a third-party client as well as an Internet connection. You must be logged into your instant messaging account and you can only communicate with others who have an account with the same third-party client.