What is the relationship between direct marketing and customer relationship management?

Can someone recommend customer relationship management CRM software for small business which would include email calendar contact management and email newsletter marketing?

Answer:

CRM functions for small companies and individuals. The key functionality: - contact management - lead management - newsletter marketing - online calendar - email marketing Small Business CRM Software Suppliers of small business CRM software and other small business CRM solutions. Research vendors of small business CRM software applications and select a program that fits your business needs directory at business.com (see related links) Websites such as Capterra and CRMBuyer give comprehensive overviews of a wide variety of CRM software for small business

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