Best way to do nation wide marketing?

What's the best way for a B2B service to approach marketing agencies in order to sell or market a service through them to their clients?

  • Hey guys, I recently started a service that provides monthly blog content for small businesses (typically ecommerce, blogs, or other internet-based businesses). I've had some success advertising to my target demographic directly... but recently a small marketing firm noticed my service, and ended up utilizing it for a bunch of their clients. I realized that getting referred (and essentially whitelabeled) by agencies has made the marketing/selling process much easier. What's the best way to approach marketing firms? Do I try to "sell" them on my service, or just try to make contact and build a relationship? Also do you have any advice on the best platform to accomplish this (media buys, cold calling, etc.)? Thanks!

  • Answer:

    So you want to build a partner channel.  Great! This is a LONG post - so fasten your seatbelt. You've definitely got a service that is currently in demand - blog content is critical in an inbound marketing campaign.  Now how do you sell it? Well, you already know how to sell it - you have existing customers.  It sounds like you're really lacking a pre-sales process.  We call it your lead cycle in the CRM biz. Partners must have complete trust in you AND your ability to deliver before they're willing to put their name on it.  If you've been in business for any length of time, you've established the second part by continuing to be in business and having employees. The first part, not so much.  Welcome to the world of the relationship sale. There's a few things you should know about the sales process that every highly effective salesperson knows. First, you should definitely understand the buying cycle (and I'm going to assume you do) because inbound marketing is all about writing content that targets the buying cycle.  I call it the 5 vowels of Buying - potential customers go from Unaware, Aware, Interested, Evaluating, and then hopefully they place an Order. In case readers don't, I'll include some background information. Marketing generally focuses on people that are unaware, aware, and interested.  As soon as they detect a glimmer of a hint you may be evaluating, they send you to their sales team. Sales wants to target people in the interested, evaluating, and order phases of the buying cycle. Know that not everybody comes to your business as Unaware.  The buying cycle is about the customer's interest in your product - not in you.  Someone can be evaluating blogging services and not know who you are.  In fact, they may have heard of you and may be evaluating you without you even knowing it. In your industry and with your product, 99% of your target audience will be directly interested in what you do - unless they are completely ignoring social marketing and inbound marketing - or offering a competing product. Ever have someone try to immediately sell you when they first meet you?  Like a door-to-door salesperson?  Not an enjoyable experience, right?  How about that buyer's remorse you had if you bought - which I'd guarantee you had because it was an impulse buy - did that encourage you to refer friends? I know I'm going to get a ton of heat from experienced sales execs for what I'm about to say, but as for cold calling, most sales people are incredibly ineffective at cold calling.  On average, 1 in 100 calls generates an interested buyer? Really?  Those are rediculous numbers.  I'd love to see a business thrive on just a 1% conversion rate.  Sure, some good execs can get better numbers than that.  But most execs aren't effective at cold calling - and most of them hate it. But if you're taking away your basic strategies (that haven't evolved since the 1960s may I add) - how do you penetrate a new market for partner accounts without breaking toes on the way? Here's what I would do if I were you: First, start using inbound marketing to slowly drag marketers in.  This is a no brainer - this is essentially what you're selling.  As you know, it takes 6-12 months to see any serious traction, so start now - but know it won't do anything for a little while. Then, establish pricing that will make your product profitable to resell for partner accounts.  You can't expect to maintain the same profit margins for sales coming through your partner channels as you do regular channels.  Your partners are now doing the work for it, so keep that in mind, and you have to do a lot less work.  Mmm, I love residual pipelines. Third, you'll want to build some (more) initial resellers through a targeted partner sales strategy. Fourth, get your case studies, testimonials, and feedback - and adjust your pricing and positioning appropriately. Finally, increase your market pressure by using appropriate inbound marketing strategies and slowly remove the networking requirement.  As your reputation builds, your brand will have a certain amount of trust from the beginning. What does that Sales strategy look like? Well, if I was doing it: Preparation - Articles of Interest First, find some articles and other content that someone in marketing would be interested in.  This is important.  The whitepapers should come from you, and the articles should come from external sources.  Make sure the articles are timeless - meaning, their content doesn't expire with time. You also might want to find some articles about more personal topics.  Separate these into two piles - lead nurturing, and sales. Write a Whitepaper.. or Two Whitepapers are incredibly valuable in marketing - and the content should be incredibly valuable to marketers.  Prepare at least one, and make sure you stuff it with amazing content that your target market wiill be interested in reading.  It must be valuable information.  And you'll want it to be as timeless as possible. As a marketer, my attention, time, and contact information is worth something -  make sure that you provide enough value in your whitepaper to collect that information. A guideline I use for whitepapers is that the length should be between 10 and 15 pages - and should focus on your area of expertise.  Remember, if you're selling value and not volume, people hire you for your experience and efficiency - not your "secrets".  People don't have time to do what you do, and even if they did, they wouldn't do it as effectively as you would.  Use this to your advantage. Prepare for Lead Nurturing Only 5% of your target market is ready to buy.  Why ignore those who aren't immediately ready?  Build out at least one landing page targeted specificly at marketers.  Connect this to an automated marketing platform, full of fancy beautiful drip campaigns.  Or do what I do and build out a single drip campaign that will last a month, and then next month, expand on it, and continue following that process until you have a massive labyrinth of drips. Fill the drips with your own content, articles you found that you put in the "lead nurturing" pile, etc.  Find a way to be in front of your customer at least once every week.  And provide value in every single email.  Don't try to sell a customer that is only INTERESTED in your product.  You want to continue to educate them until they are evaluating your product. Pre-Sales 101 First, you would want to do networking sales.  Select a few local targeted agencies and prepare a sales kit.  Use LinkedIn to find out who your target decision makers are and who the potential influencers are (and what they look like).  Find out trade shows, events, networking events, or award shows they will be attending.  Hint: check their blogs and social feeds.  Remember, they're in marketing - they want to be found. Get a CRM.  If you drop the ball - even once - you'll lose some trust.  And trust is hard to recover. Identify their interests based on their social media profile and research enough so that you can hold a conversation.  Attend the event and conveniently strike up a conversation while they aren't busy.  Nonchalantly mention what you do, BUT DO NOT SELL.  You are building awareness and interest, NOT convincing a customer to purchase today.  Strike up a conversation about one of those "sales" articles you've cleverly preselected based on their social profiles.  By the way, don't forget which article that was.  Write it on their business card if you have to. Get their business card.  Now we enter the sales part of lead nurturing - relationship development.  Remember, the fact that they gave you their business card is not giving you permission to market to them, so you can't immediately add them to your marketing drip.  You'd be violating CAN-SPAM, and that would suck.  And no one wants to be unsolicitly spammed. Add Value, Build Your Relationship, and Get Permission to Market Schedule 4 emails to them a span of 45-50 days - you can do this in a drip, but be incredibly careful to make sure they look like normal emails.  These aren't marketing drips, these are sales drips.  Sales drips are not expensive to set up - if you chose the right CRM, you can probably build automated time-based email workflows; if not, something like Yesware can schedule emails, too. The first one - send as early as you can saying it was great meeting them, and here's that article you were talking about. The second one - use one of those articles from the "Sales Drip".  "Read this article and thought you'd be interested" kind of thing; make sure it's connected to the first article.  Remember, you're building rapport here - you're not trying to convince the customer to buy...yet. The third email, "We just prepared this whitepaper for our marketing partners, and thought you might be interested in the content.  How To Use Blog Posts in B2B Marketing"  or something like that.  Here, you're showcasing your expertise and your skills. And, more importantly, you're going to link to a landing page which collects their information and gives you permission to directly market to them on their customized, industry specific drip campaign that you set up in your lead nurturing campaign. The fourth email, "Have time for a coffee?"  Objective is to get the personal attention of the prospect to measure how close they are to buying. It's a Lead Cycle, not a Lead Funnel In Marketing, we call it the Lead Funnel, because we want to slowly move customers to a better place to buy.  In Sales, we call it the Lead Cycle, because we are constantly trying to build rapport and trust and determine if they're evaluating services similar to ours - regardless of how close they are to buying. Rinse and repeat as many times as it takes to get a sale.  And to get a repeat sale.  And to build the customer to a champion of your services. Other Notes Check your competitors in the space - such as copywriters, or even marketing agencies who do what you do.  Remember to determine if they're effectively targeting their target persona.  How they market themselves can give you clues on what works (and more importantly what doesn't). Most entrepreneurs try to get the unaware to buy and wonder why it's so hard to convert a sale.  It's incredibly difficult to get a prospect to move from being unaware to evaluating your services.  It takes time - and patience.  You CANNOT effectively move a customer from one spot in the process to two or three spots ahead in one swipe.  You might get a few sales that way - but you'll destroy a ton of relationships and opportunities if you do, Why do I stress inbound marketing?  Well, first of all, it's really what you sell.  Further, you don't want to force your salespeople to travel to new markets in order to build sales every time - and, you most likely don't want to "rent" another businesses audience (Traditional ads).  Build your OWN list. PS:  Part of inbound marketing is SEO - and duplicate content anywhere online is a critical sinker for your positioning.  Make sure you address this in your materials, otherwise most knowledgeable online marketers will dismiss you quickly. Oh.  By the way, I should mention that all this stuff takes time to set up and you really need to have technology in place to enable 100% efficiency.  If you don't get it right the first time, you could damage your relationships. If you don't have time or that scares you - give me a call.  We'll have a little chat.  ;) ^--- example of ineffective inbound marketing.  Totally didn't force you to give me your name and email for all that valuable information; no way for me to continue to build our relationship and prove how valuable I would be to you and your organization. Jeez - I need to turn this Quora post into a whitepaper.  lol

Jody LeBlanc at Quora Visit the source

Was this solution helpful to you?

Other answers

I'm using a combination of meeting people at networking events, and qualifying the right agencies to target before sending a personal cold-email (with what I'm looking for) and then a follow-up phone call to set up an appointment to discuss the details and answer questions.

Stanley Lee

Hi there, Funny you should post this question !! I have just launched a marketplace called http://www.agencyonnnet.com that connects businesses to agencies! Of course its just launched in India at present and the global launch is scheduled for only in April. You could also try other marketplaces like mine which are B2B led.A quick google search should help !!

Rajesh Menon

I would avoid media buys until you have a reliable inbound marketing and a proven inside sales function working. Cold calls are still a fact of life - if you can't deliver enough orders the inbound way, then you need to smile and dial until you do. Before you do either of these, do the following three things that have helped the startups I advise/invest in/have worked for build a pipeline of agency prospects and sales. They work whether you sell white-label or branded B2B services. 1. Become the subject matter authority (on Google). I advise every SaaS startup I work with to do this before launching their first release, but in your case it's even more important. Write the definitive "guide to sourcing quality blog content for your clients". Then post it, share it and broadcast it online in every format imaginable. The goal is to use your authority content to dominate the #1 position on Google for the keywords that agencies use to find quality blog content for their clients. Then, to wow them with the quality of your work. NOTE: This will not be easy to do, but the rewards are great.  To start, write the ultimate authoritative 5,000+ word blog post about the proven ways to source great blog content for agency clients cheaply, effectively and reliably (without embarrassing their clients). It needs to read like a high-quality, well researched book. Spend at least 40 hours writing & researching this piece. It will be your anchor marketing collateral for the next year+.  It will define your brand to those who read it. It is 100x more important to your business than writing an "interesting" blog post every day. Some tips on writing a great authority post: Write down your target keywords before you start. Note the number of search queries per month on Google for each. Use Google's free AdWords Keyword Planner tool for this. (Guide: http://www.razorsocial.com/google-keyword-planner/ ) Set a goal for how much traffic your authority post might generate if it hit the #1 position for each targeted keyword. In general, 30%+ of search engine traffic goes to the #1 organic listing on Google. Don't limit the piece to your service or even to your type of service. Make the post broad and sweeping, starting with why most businesses need awesome blog content in the first place, then moving into the agencies' POV. Include tables, graphs, and lots of visual examples to support your points. Don't just share opinions. Interview agency heads and content marketers at agencies. Ask them if you can include their quotes & face shots in your post. Make the post mobile-friendly/responsive. Embed a "Learn more" CTA with an email lead gate every 1,500 words or so. Before publishing, double-check to make sure your top target keyword is in the page title, is in the H1 header title and is sprinkled throughout your post. It also helps to make sure a few other keywords are in there. To write the post: find and read every blog post listed in the top 100 results of Google for lots of terms your target customers use on Google to solve the problem you solve. In your case, terms like: "how to source great blog content" and "how to hire a blog writer". Copy-paste the content you find and like into a Word or Google Doc. After you finish researching online, reconstruct the main ideas into an outline. Rewrite the content and add more value and your own thoughts to it. Find images and YouTube clips that match your content and sprinkle them throughout the post to make your key points pop and to maintain your reader's interest (it's a long post). Provide proper credit and links to sources (important for this crowd). Summarize the top 3-5 actions an agency can take now, at the end of the post. Add one last CTA with an email lead gate at the end of your post. Reconstitute your authority post into the following additional types of content:  - a 10-slide, 20-minute presentation suitable for giving in person (webinars and other events)  - a Slideshare self-guided presentation (more details in each slide)  - post a LinkedIn blog post  - YouTube video (presentation w/ audio)  - Infographic  - eBook or .pdf white paper  - Top 3-5-10 lists Create a marketing calendar for getting your authority content in front of influencers and prospects. I like to schedule each broadcast/push around major industry events (push to influencers 2-3 weeks before a big event). To promote your authority content, use the following channels:  - webinars (do jointly w/ a respected agency)  - Twitter (every day, share a different version of your authority content)  - LinkedIn groups  - Send to the top 100 influencers in your industry (use LittleBird to find them)  - Pinterest for your visuals (don't laugh - 4,600 people follow my Social Media Infographics board: http://www.pinterest.com/vniven/best-social-media-infographics/) - Create a Flipboard magazine (I have 13,000 readers for my Social Selling magazine: https://flipboard.com/section/social-selling-bKuvCZ) -  2-3 forums or business networks in your industry After you've got your authority marketing machine going, THEN I would start writing "interesting" blog posts every week. Every 2-3 posts, I would write about your product (overview of a new release, explaining a new feature, asking for feedback, join our beta program, refer a friend, etc.). 2. Use Social Selling (LinkedIn & Twitter) to find and connect with new prospects - and to warm them up. Outside of referrals and inbound marketing leads, LinkedIn is the most efficient way to find and connect with new prospects in the agency world. Much better than cold calling, IMO. Join several LinkedIn agency groups and content marketing groups and participate in them for a few weeks before contacting prospects. Sign up for LinkedIn Premium ($29/mo) so you can send InMails to people you can't connect to through your own network. Ask existing customers to refer you to friends/colleagues in the agency biz - but only if they honestly feel strongly about your product. Offer a referral bonus (see #3. below) as a thank you (before or after). Send InMails to people at agencies with titles such as "content strategist", "social media strategist" and the executives that oversee them. Target the doers before you target the commercial buyers, since that's the way most new solutions are found in an agency.  The pain point is down at the execution level. Space your InMails/posts by at least a month b/w these two groups. Don't ask for business in a first contact! Just share a piece of content they might find interesting. Like the authority blog post on your website. Also target influencers and content marketing specialist firms who are used by big agencies (outsourced). Offer to write a guest post on their blog, or just send them a popular piece of content you authored and offer it to them for repurposing. Use Twitter as a secondary channel to "stay in front of" your prospects and influencers online... by sharing interesting posts, sharing relevant content from others and engaging in topical discussions (using #hashtags). Follow every LinkedIn prospect on Twitter and add them to a "Prospects" Twitter list. I use Hootsuite and Flipboard for monitoring my Twitter lists and feeds. Flipboard because it's really quick, and Hootsuite because I can build lots of different types of filtered views. Spend no more than 30 minutes a day on Twitter - unless it delivers sales consistently. It's easy to blow half a day on Twitter. If you still have time available, then engaging in industry forums and blog commenting are others ways to stay in front of prospects online. 3. Offer a Customer Referral Program Personally, I don't think co-marketing/partnering relationships work well in B2B sales. They are mostly B.S. and waste everyone's time. Might be good for branding, but they rarely deliver sales. And startups need cash. Instead, I prefer programs that put skin in the game (referral compensation). Or, join a partner/solutions directory that has thousands of target prospects visiting each month (Salesforce, Marketo, et al). Referral programs carry brand risk in the agency world, but you can do it right if you offer free service credit as your compensation (vs. cash). Because few agencies are going to recommend to a competitor a service that helps them compete for clients, I would instead target agency employee turnover and content outsourcing for your leads. In other words, employees move to other firms all the time and firms outsource their content work to specialists all the time. Leverage those trigger events to grab new business. You want the people who leave one firm for another firm to bring your solution with them. Offer their new firm a X months of free service or XX% off if they do that. Makes a nice impression w/ the new boss ;-) You want content specialists and client agencies to recommend your solution to each other when they do business. Provide X months of free service for each successful referral. These three actions will deliver new prospects and sales consistently in the agency world... as long as your product delivers more value than its price. A Note About Marketing Automation Yes, you will need tools to market online. To start, though, you just need free and inexpensive tools like a Wordpress blog ($50 for a good theme, $5/mo to host it), LinkedIn Premium ($29/mo), Hootsuite ($9/mo) and Nimble CRM ($15/mo).  Don't even think about automating your processes with a platform like Hubspot until: (a) you have multiple people involved in marketing (b) you're generating 10s of sales a month from inbound leads (c) your inbound process generates sales predictably/reliably. Otherwise, you could automate a process that doesn't deliver sales or isn't optimized yet. Which is an excellent way to kill a good business by spending more $. Hope this helps. Best of luck!

Vernon Niven

Medical union pharmaceuticals, Egypt We are an independent, dynamic, and one of the well-known names in pharmaceutical industry, manufacturing and distributing more than 150 high-qualities, affordable generic pharmaceuticals in different dosages to patients, healthcare providers, payers and governments worldwide. We value and respect our business partners, our customers and the communities we serve while operating with accountability and integrity in everything we do.  We are successfully exported and marketed our products to various CIS countries. We aim to establish our presence worldwide and ensure our credibility remains intact at all times. Therefore we are looking for a distributer in CIS & it will be our pleasure to co-operate with us. Please contact me if you are interested. And see our website: http://www.mupeg.com regards Dr. Samar Ibrahim E-mail:             Or/

Samar Ibrahim

Related Q & A:

Just Added Q & A:

Find solution

For every problem there is a solution! Proved by Solucija.

  • Got an issue and looking for advice?

  • Ask Solucija to search every corner of the Web for help.

  • Get workable solutions and helpful tips in a moment.

Just ask Solucija about an issue you face and immediately get a list of ready solutions, answers and tips from other Internet users. We always provide the most suitable and complete answer to your question at the top, along with a few good alternatives below.