When is a large user base a competitive advantage, and what happened to those who lost it?
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A large userbase leads to possible large revenue streams, but when is it a competitive advantage and when is it not? or is it just a competitive advantage while you have it? Consider the case where the user base of Myspace switched to Facebook, or when wesabe lost to mint.
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Answer:
A large user base in itself is not a competitive advantage. For it to be an advantage, the users must be connected and that connection must create some sort of leverage or value.
Colin Dowling at Quora Visit the source
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