Has Anyone Ever Been To A Career Counselor?

Can anyone recommend a Bay Area career counselor?

• My wife is looking to move into the role of online "Community Management" after some years of customer service and office admin roles. Does anyone have experience with someone who can help her work on her résumé and job hunting approach? Ideally, someone with knowledge of the expectations of the SF/Bay Area tech scene.

• Answer:

  For starters, I've worked as a community manager and social media marketer, and can make a few recommendations. The best way into a position like this with little experience in the area is to start doing social media work for small businesses or non-profits. Build up some experience there (prob won't get paid a lot for this) and then apply for larger roles. Another possibility, which is prob better for your wife, is to have her apply for a customer service role at a small startup. Here customer service will undoubtedly also include using social media, which would be an easy transition for her into community management. Ideally look for a B2C startup with a focus on community. Chances are they won't mind your wife calling herself "community manager" even if she's really still doing a role that is largely customer support. Other positions will open up from there. For career counseling, I recommend Libby Pawnitt of the Work Life Group in San Carlos. She's been very helpful in getting me on the right career track.