What CRM system do you recommend for website selling digital products (ex ebooks, domain and hosting, stock images etc)?
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Answer:
For sure a solid API is important so that your website can easily pump lots of data into your CRM about exactly what the user is doing on your site, what they are interested in buying, etc. http://Close.io is unique in that it's been built entirely off of its own http://developer.close.io/. Our own team, of course, sells a digital product and runs our sales process out of it also. Generally speaking your best bet will be to choose sales software that will work best to help you sell (regardless of digital vs non-digital). Usually that means whichever tools help you communicate best (either by email or phone), generate specific lists of people based on their behavior, etc.
Phil Freo at Quora Visit the source
Other answers
A CRM with a solid API, so you can easily sync your sales/contacts data. We provide that at https://sellsy.com, among many other features. For example, our Helpdesk management module can be interesting in your case, as it's natively connected to the CRM. See API docs here: http://api.sellsy.com/
Alain Mevellec
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