What is the best CRM software to use for a new startup?

There's really nothing as fully rounded at Dynamics crm, which does most things effectively right out of the box, but it's got the high cost and development costs can be high too. Odoo, which used to be openerp, is the opposite: open source and free, but any development or add on can be costly to have done. I'm a fan of both of these because they both have options to tie into their own erp software and operate with sap, exchange, lotus, group wise/novell and lots of others.

Being a small business or a start-up unit, why, what, how, when often pops up in the entrepreneurs’ mind, especially when it comes to CRM. Well, in a survey by http://www.forbes.com/sites/jasonnazar/2013/09/09/16-surprising-statistics-about-small-businesses/ it was analyzed that Out of 50% of the working population more than 120 million individuals’ work in a small enterprise and the interesting thing is that, small businesses have created over 65% of the new jobs since 1995. What is, even more, attention-grabbing is that nine out of ten small-scale Enterprises are in reality micro businesses with less than 10 workforces. In this competitive era, even a micro-organization without a paramount CRM- Customer Relationship Management tool/ system is a lock without a key. CRM can act as a contact management system for third-party user one can rely on to keep business flooded with clients, vendors, affiliates, business partners and more. As with client database, these acquaintances can include all types of information and can label or categorize based on their specific attributes. It is the need of the hour to keep and manage customer information from various sources. CRM tool is the finest solution for every class of businesses. It acts as a databank for all types of insights on customers, including contact details, transaction histories, interests, demographics, personal preferences and more. You can then use this information to segment customers for marketing purposes. Key capabilities to look for in CRM tool Simplicity and Integration Lead Generation Decision Making Trusted Reports Mobile Access Hosting Os Compatibility For details refer this article http://toolowl.com/crm/top-10-crm-tools-for-small-and-medium-businesses which shows unique feature of  top 10 CRM tools. Have a look!!

My vote is for http://www.rolustech.com/sugarcrm-development-services.html. Many startups are already using http://www.rolustech.com/sugarcrm-development-services.html because it's a simple, flexible and [tbh, most] affordable CRM in the market right now.Why? Because: It is well-equipped to be more responsive to the actual needs and requirements of any startup. It allows software startups to easily integrate their customer-facing processes in order to build more profitable relationships with their customers. It offers unlimited customization and integration [such as Google Map, http://www.rolustech.com/blog/accounting-in-crm-no-problem/, http://www.rolustech.com/blog/ready-set-launch-rt-sugarbox/, WordPress] of third party applications which leads to robust business growth for startups. It brings far more value and control [yes, control does matter] to a startup as compare to other CRMs. Startups [usually] need a simple, flexible and user-friendly CRM because their main focus is to grow their business. They are focused on forging richer, deeper relationship with their customers. If you don’t want your client to lose interest in you and turn to your bigger competitors, you definitely need a platform that is tailored according to your business needs and requirements.Source:- http://www.rolustech.com/blog/the-rising-crm-trends/ - http://www.rolustech.com/blog/how-to-pick-the-right-crm/

At a very early stage: paper, post-it, index crads and white board. It is: - Easy to set up and start using. No training required. No fiddling with cryptic settings .... - It becomes easy to visualize your workflow. - After a while it become clear what parts needs automation. Now you have list of requirements for your crm. Just pick the one that checks all your boxes. ps: you might find that paper is all you need.

I would say that for a startup you need a CRM solution that’s available on-demand and rolls out in minutes with no hidden charges or ads-on to get started. Also you would appreciate an easy to use and engaging interface that requires no additional training or special knowledge to feel comfortable to work with. The system has to be affordable, features-rich, and backed with the business processes management platform. You might consider bpm’online sales (http://www.bpmonline.com/sales). The solution allows users to easily build processes or employ out-of-the-box best practice processes designed to take care of specific needs in sales operations. From lead management to sales forecasting, pipeline monitoring, multichannel communications, analytics, case management, knowledge database and mobile apps to name a few, the system is robust and scalable to help you grow your business and grow with you. Check the capabilities and get a hands-on experience with obligation-free test-drive via https://www.bpmonline.com/sales-demo

For new startups, data storage is very important. Data like customer interaction, customer address, phone number, customer feedback etc. This data is useful for the future business decision making.I would suggest https://www.sagesoftware.co.in/product-sage-crm for startup, apart from all other options available in the industry. It has many features that really helps startup industries to grow sustainably in the competitive work environment. It has features like -Data Storage: It stored all data of any companies customers to analyse their feedback and take future business decision. Effective data storage is very important to take effective business decision and Sage CRM does the same things.Sustainable Growth: Sage CRM help industries to grow sustainably in the respective industry field. It helps sales and marketing team to generate new leads, that bring more business to the company.Face Competition: Customer retaliation is very much important to maintain shareholders in the market. Retaining existing customers helps to face effective competition in the market and to retain existing shareholder.Effective Customer Service: CRM show 360 degree view of the customer interaction, that facilitate any company to give effective customer service.Find more on Sage CRM software for startups : https://www.sagesoftware.co.in/blogs/crm-software-for-startups/

I would say start with defining what do you want to use it for and how. For example, do you need an API and integrate it with your automated workflows? Probably a simple RESTful API will be easiest to integrate. Do you need some 3rd party integrations? Native or via an integrator like Zapier? Or will it be mostly manual with users updating the data? There's is no one simple answer, simply because there are lots of options, all of them with pros and cons, so it all depends on what you need. Generally you can start with 2 approaches: 1. Identify your CRM needs, your business processes, workflows, your goals and then give a few CRMs out there a try, see which one matches what you want best. Also think about your own users - are they tech savvy or not so much? 2. Start with the CRMs out there, give them a try and define your processes based on what the CRMs have to offer. Either way, you'll lose out if you don't try a few of these systems for yourself. When you do try a few of them out, have a look at our CRM as well: http://www.clevertim.com - while we don't claim to be the best, we have spent some time in trying to make the CRM as user friendly and easy to use as possible, while still having lots of features commonly found in most CRMs.

The biggest challenge of a start-ups or small businesses is that they have less amount of money to burn but still need all the advanced features of CRM. The current CRM market is over crowded with many different CRM applications and from years of experience of using different CRMs the biggest challenge I find is that most of the CRMs provide a fraction of the entire solution you need. For example one provides contact management tools, one provides document management and other provide help desk and customer support tool. So for a start up with a small team it becomes very difficult to manage cross functional communication. As a result the customer journey is lost while switching between different apps. Zyprr  solves this exact problem that exists in this industry for years. It's simple, easy to use, highly customizable and solves all the above mentioned problems.  It got Sales & CRM, Support & Helpdesk and Order Management Module- all zipped up in a single application. Managing the entire customer life cycle is very easy using this product. In a nutshell, Zyprr helps you to manage all your business tools in one social platform, track every interaction of your customer journey and build a customer relationship that lasts. Check out at: https://www.zyprr.com/

There are enormous number of CRM today in market , and choosing one of them is certainly a difficult task , But let me remind the doctor's saying when in doubt always go back to your basic , a lot of things may always complex you . Always acquire what is require . We certainly had this thoughts while building   our Cloud based CRM . What you need is what we give. No hassles no bargains , you ask we build is our motto . Welcome to the world of customization welcome to http://www.kapturecrm.com/Ask us for a free demo get amazed get Kaptured....Ask coz we don't bite..Visit us at:http://www.kapturecrm.com/