Which is the best affiliate marketing program?

What is the best refunding policy for an SaaS product that offers an affiliate marketing program?

  • Option 1. No refund at all. Grant affiliate payment when user pays. Option 2. Provide a 1-month refund guarantee, and only pay affiliates after the refund period ends. Which is better? or is there a better option?

  • Answer:

    It depends what do you promise you affiliates: the lead (customer registration) or the customer (after X time). 1. For the lead: If the affiliate gave you a lead and you were not able to retain him, it's your fault. He did his job of bringing you a client, you have to do yours from that point. 2. For the customer (after X time). Simply the commission will be payed after X months, or when you receive payment from the customer.

Alexandru Rada at Quora Visit the source

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