For a mobile app, is user registration or Facebook Connect better?
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For a mobile app, which is better: Forcing the users to register to the app or Use Facebook Connect (enable user to use their facebook user/pass in order to login his/her app) http://developers.facebook.com/docs/authentication/ The trivial arguments for any side are well known: Use Facebook Connect - the user doesn't need to remember additional username/pass registration is unnecessary (one less step) the app can retrieve some user info (gender, age, etc..) Use self user-mangement - user might concern to provide his/her Facebook credentials The app can "ask" the user to fill whatever info in need some users don't hold a facebook account p.s. many apps let you connect via Facebook and then ask you for an additional username, why is that?
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Answer:
There is no right or wrong approach, as there are pros and cons to each and every product needs to evaluate them based on how they map to its own use case and value prop. Most of the big considerations are covered in your summary, and I agree with others that giving options is certainly a more user friendly approach. But giving the option can create two classes of users, which can complicate matters if it's a social app whose users are trying to find their friends. (Ex. A FB connected user wouldn't see that their non-FB connected friend is also using the app, and might send them a unnecessary / unwanted invite.) As we were deciding on the best approach to take with , we discovered a few nuanced considerations that are worth noting. 1. Privacy - A material portion of users we talked to during testing had the distinct perception that registering via FB Connect automatically overlays FB's privacy policies on that app. While we know that's truly not the case, perception is reality. And if privacy is important to your app, it's an important point to consider. 2. Personal Data - More users were concerned about FB Connect being used to harvest their personal data than we ever would have thought. One other relevant data point... A friend who develops games for one of the big mobile game studios told me they saw registration conversion drop to 10% when they forced FB Connect. Now there were clearly other variables at play there. And games have their own set of issues thanks to Zynga et al creating a fear of social spam. But this certainly highlights that a non-trivial amount of users have an aversion towards FB Connect. On a personal note, for now we decided to not include FB Connect in our registration process - mainly because privacy is so important to our company and product. But in general, it clearly depends on the app. Giving options is usually a great approach - as long as it doesn't create complexities that adversely impact the user experience.
Parker Emmott at Quora Visit the source
Other answers
In my opinion, it's a question about how to be convient and safe for user registration rather than one about if it's better than facebook connect. Actually it will be a good solution to provide user with registration as well as facebook connect. Anyway, the latter will generate a special user, right? So why not design a user system that can include some popular sns connect, such as twitter, google, etc. in case one day a huge popular site emerges, you don't have to change much. BTW, the additional info after connect may be used to show as user info rather than the realname of facebook in consideration of user's privacy.
Peter Wong
From our experience as mobile design team, Apple doesn't really welcome apps which has only Facebook login option. i know some cases when they rejected such apps and requested developers to add self-user registration...
Anna Iurchenko
I'd say using Facebook Connect is better. People are more concerned with the extra step of registration in my opinion than giving out their Facebook details. Also, FB Connect opens up a whole new world of social interaction, without any extra effort.
Vinay Kola
Why not have a system that lets user choose either of the one. This will definitely score high on the usability aspect of the application. And to answer your other question, systems ask for additional user names mostly because of database requirements for mining, analysis, on-application usage etc. etc. No particular reason, depends upon the application. Hope this helps.
Ron Davis
Around 70 percent of users choose the Facebook log in option, even when offered email.http://bit.ly/connectorimportance
Tassia Bonillo Sita
Forcing the users to register will block lots of people out of the door, using Facebook Connect is a simple way for most of the people. Keep it simple and stupid, is better.
Zesheng Wu
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