How do I create an account on DramaWiki?

When is the best time to make a user create an account?

  • Either as a user of the internet or someone who works with web products, what do you suggest to minimalize drop out and encourage sign up? 1.  Have the user perform an action (like write a review) THEN make them create an account to save it. OR 2.  Have the user create an account and then they can write and save a review. The 1st seems like it may annoy users but since they are invested they may create an account.  While the 2nd is nicer, if the user is apt not to want to create a account, they will drop out right away (with nothing invested). Still seems 2nd creates a better user experience. Thoughts?

  • Answer:

    Either one could work depending on why a user would want to sign up and what your goal is. You can show traction just as easily by number of reviews posted as you can by users who're signed up. You might even get more reviews by letting people post their reviews without having to create an account. If your business model depends on users having an account (for instance so you can nuture them or upsell them) then its probably better to have them sign up for an account first. If your business doesn't need the user to have an account (for example if you are showing them relevant ads based on the content they're viewing) then having an account is just one more friction point and isn't really needed.

Paul Unterberg at Quora Visit the source

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Other answers

In the e-commerce arena -- there were actually studies done to examine drop out rates for users creating a profile... wish I could find the studies again to source here, but I will tell you the conclusion. (Keep in mind that brand name of the ecommerce does make a difference in the study. Amazon is more trusted than "Adam's swap shop"). When users were asked to fill out a profile before check out, more users drop out off the site. However, when users went through the check out process and had to submit email/address/shipping/billing information they went ahead a did so. They had to do so to get their order. Creating a profile needs/uses the same information. So on confirmation of order, if a check box is create that says something like "Please save my information for next time" -- you effectively are creating a user profile. Users were much more willing at this point to save their information at this point. In my opinion -- and in my designs -- I always recommend letting the user to perform some actions before creating an account ( if possible). For instance, save something as a favorite (easily session based), then have them create an account when the click on the favorites page.

Dara Pressley

I always favor website that let me play around for a while before I have to actually register. Think about slick e-commerce websites that let you check things, compare them, evaluate, read reviews and even add to a virtual cart. Then, when you're ready to purchase you can either login or register if you don't have an account. I understand that from some "web2.0" applications the user need to be identified from the start but if your brand is not as powerful as Facebook's letting the user play with a limited version of the website as an anonymous it's still more feasible that asking him "give me your data right away, you'll play later". My 2 cents.

Lawrence Oluyede

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