I'm a nurse working in a hospital in the US where most patients are on some form of public health (subsidized) insurance. Our new director is giving perks to the privately insured. Is this right?
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Answer:
This chart may help with understanding the economic dilemma inside many hospitals (courtesy L.E.K. Consulting): Economically - the uninsured, Medicare and Medicaid are all negative margin. The only positive margin is commercial/private insurance. The Director at your hospital knows this - so he's doing what he's paid to do - which is to keep the doors open (and the hospital at least somewhat profitable). Having said that - the behavior is reprehensible - for a larger reason. The U.S. healthcare system has been optimized around revenue and profits - not safety and quality. As a result - and given your position in the ecosystem - you're likely to see (and hear) things that are morally objectionable. The Affordable Care is our first step out of this healthcare abyss, but it's only the first step - and it's really only designed to address healthcare coverage. There is more healthcare reform needed - and more coming - because we haven't really addressed the 800lb elephant in the room - cost. The cost issue has created some truly staggering headlines: http://www.propublica.org/article/how-many-die-from-medical-mistakes-in-us-hospitals [hint - it's now the 3rd leading cause of death in the U.S. behind heart disease and cancer] To put that figure (a range of 210,000 to 440,000 per year) in some perspective - it's effectively the equivalent of the world's largest passenger airliner - the Airbus A-380 - crashing daily - with no survivors. Reaction would be swift and global - and likely have every version of the A-380 grounded by day 3. The U.S. healthcare industry is basically an economic unit the size of Germany http://www.forbes.com/sites/danmunro/2014/06/16/u-s-healthcare-ranked-dead-last-compared-to-10-other-countries/ http://www.commonwealthfund.org/publications/press-releases/2013/apr/new-health-insurance-survey There's also a two sentence quote (not mine) that highlights why it's so hard to change the U.S. healthcare system:
Dan Munro at Quora Visit the source
Other answers
As long as everyone is getting good care, there is nothing wrong about it. It might be that by incentivizing the insured to seek care at your facility, that the monies reaped from those paying customers could be used to support the uninsured with equal care and or to pay staff a decent salary. Might be. In the US, patients are incentivized to choose one facility over an other as well. The administrators all seem to get their bonuses, the hospitals all seem to complain about the bottom line and yet the financial reports suggest they are doing better than ever. The staff are asked to do more with less. And patients? They have become the meat that feeds the patient information systems. As long as there is a box to check on the screen, you'll be ok. Really. Just press 'enter'.
John Stratmann
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