How should I start doing tech support as a small one person business?
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I put an ad on craigslist saying I would do tech support by donation but that didn't work. Then I put several up saying I would charge $20 an hour but that didn't work either. My mom said I needed to attach a website as if you don't have a website you don't exist. I have a feeling that people going on to craigslist don't need tech support as they know how to use their computers well enough to get that far and their computers work. I have been fairly specific with this list Remove viruses Optimize computers Set up printers Install and set up windows Set up new computers Here is my ad which I have at two other location set to central skytrain locations. I thought that would be the best as keep my location not online and to have a good location to go from. http://vancouver.en.craigslist.ca/bnc/cps/4324192456.html
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Answer:
The primary concern is competition. In my area, you can forget about Craigslist (1000+ ads per day just in computer services, welcome to Silicon Valley ;)) Yours is not quite so cut-throat. Read this ad for some inspiration http://vancouver.en.craigslist.ca/bnc/cps/4290189019.html Location is irrelevant. You are coming to your customers. Your pricing is not the issue. The content of your marketing is. Spend some time on Robin's site at http://www.technologymarketingtoolkit.com and at http://www.mspu.us (you can access their $200 books for free as a free member) Subtle plug: if you had testimonials from happy customers, you would get more business. I happen to sell a solution to get testimonials from people effortlessly.
Leonid S. Knyshov at Quora Visit the source
Other answers
If you clarify, I can help you more. When you say Tech Support, do you mean just basic set up of a computer, set up of Programs, getting rid of Virus', or Hardware repair, etc.? If you're more specific about your product, it will be easier to reach the right target market.
James Raj
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