How do I get my domains transferred when my registrar is kaput?
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My domain name registrar appears to have gone belly-up and I still have my domains there. What do I do? I have several domains registered at badger.com. They have been unresponsive for over a month, no email replies, phone anything. I have auto-renew set on my account for my domains, credits with them that I purchased so they would auto-renew. The first domain renewal came up in May and did not renew. I emailed them prior to this, no reply. Now the domain has expired and more are coming up for renewal. I started the transfer process for all the rest yesterday to a different registrar and the status on that (new registrar) is "Auto verification of transfer request initiated". Does this mean it's waiting for someone at Badger.com to do something? I hope not. I did put in the EPP codes. Also, what do I do about the domain that expired? Apparenltly I can't transfer an expired domain without the current registrar releasing it (or something). Frustrating!!! What recourse do I have? Any? Will my domains get transferred?
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Answer:
Yes, the model moved to one where the failure to respond eventually turns into an implicit approval after a few days. The expired domain issue is problematic. As far as I know, unless you can coerce a response out of them, you may need to wait for it to expire and re-register. Contact information from WHOIS, if it helps: Badger Inc. 548 Market St. #80135 San Francisco, CA, 94104-5401, US Email: [email protected] Phone: 415-787-5050 You may be able to lodge a complaint with ICANN if they are nonresponsive. Registrars have certain minimum obligations.
dukes909 at Ask.Metafilter.Com Visit the source
Other answers
I ran into this when I transferred a (non-expired) domain from GoDaddy to Gandi. The process stalled for several days while Gandi was waiting for a response from GoDaddy. According to Gandi's tech support, the transfer would go ahead after a few more days, even if GoDaddy never responded. If I remember correctly, I requested the transfer on a Tuesday and contacted tech support the following Friday, which is when they told me that if GoDaddy didn't respond, the transfer would go ahead on the following Tuesday; so it took a week overall.
neushoorn
You should definitely file a complaint with https://www.icann.org/resources/pages/unsuccessful-2013-05-03-en. Depending on the quality of support at your new registrar, they should be able to help clarify these issues for you.
Sleddog_Afterburn
Thanks, I've filed a complaint and new registrar has been helpful.
dukes909
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