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How To Unlock Twitter Account?

Just started Twitter account and it is suspended

  • I finally just started a Twitter account two days ago. I have not yet tweeted, retweeted or requested friends. Now I'm told the account is suspended. I received this message. Hey [my name]l, Twitter has automated systems that find and remove multiple automated spam accounts in bulk. Unfortunately, it looks like this account, @my_account, got caught up in one of these spam groups by mistake. We apologize for this inconvenience. It’s possible your account posted an update that appeared to be spam, so please be careful what you tweet or retweet. You might also want to review our help page for hacked or compromised accounts: //support.twitter.com/entries/68916. You will need to change your behavior to continue using Twitter. Repeat violations of the Twitter Rules may result in the permanent suspension of your account. To continue using this account, please confirm below: [a box to check] I understand that my account may be permanently suspended if I continue using Twitter in a way that violates the Twitter Rules. I have not posted or reposted anything, much less spam. I have not tweeted, retweeted. I have not done anything on my account. I have had no behavior to change. I was coming back today to start with Twitter. I do not want to check this box and state I have done something that violates Twitter rules. I cannot get around this box. If I try to request customer support, it sends me back to this page. Has my account already been hacked? Is there anyway to get past this suspended account notification without checking the box? Is there a way to notify Twitter about this rudeness?

  • Answer:

    That looks suspiciously like Phishing to me. Are you sure it's genuine?

dances_with_sneetches at Ask.Metafilter.Com Visit the source

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Other answers

Just check the box. Life is short.

oceanjesse

I rather suspect that checking the box will take you through a page where you enter your twitter login details, but which isn't actually a twitter page. Go to twitter.com by typing it into the address bar of your browser and see what that has to say. Unless you've already clicked one of the links in the email and typed your username and password in.

ambrosen

As Metroid Baby says, it is a glitch. It's happening to a lot of people who use twitter on web (Twitter mobile apps seem to be unaffected). Wait a few hours and see if it goes away.

clearlydemon

Have you checked that your account wasn't hacked into? You can take a quick look at https://twitter.com/@my_account - is there anything there? The only other explanation for this message would be that someone else signed up a look-alike account, used your email address, and posted some spam - but that is ridiculously far fetched. If you're sure that there are no posts and you haven't been hacked, I don't think it's a big deal to check the box that says you understand whatever. But then, immediately change your password.

RedOrGreen

Just check the box. You've already agreed to those exact terms in order to setup the account. What harm is agreeing to them again? You're not agreeing you've done something wrong, you're agreeing that you understand that Twitter can kick you off of its private service in the future if it wants to.

toomuchpete

A few minutes ago, Twitter said https://twitter.com/Support/status/565305177880932352 It looks like my accounts are OK again.

dreamyshade

This is a thing going on today for some reason - a lot of people recently got locked out of their Twitter accounts.

Metroid Baby

No, it's not phishing. I went to twitter by typing twitter.com into the address bar of my browser. dreamyshade, metroid baby, maybe I picked a bad day to start an account. As an author, I planned to use Twitter as a social media outreach. I haven't done these much in the past, but it is essential to expanding my readership (so I'm told). I don't want to screw this up and have problems with Twitter when I actual do get something going there. About ten years back, I had my identity stolen. (I doubt this has anything to do with that.) I'm only bringing this up because I have PTSD when it comes to privacy issues.

dances_with_sneetches

While I'm with the others above in hoping this is a glitch that will resolve itself, Twitter is a private service, so they can do just about whatever they want. If they won't let you use twitter without you checking the box, then there's not really that much you can do about it. I sincerely doubt there will be negative consequences to checking it, however. On the plus side, you've received a great object lesson that demonstrates why you should make sure you don't put all your social networking eggs in one basket, especially in baskets you don't control yourself.

Aleyn

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