What Kind of business can use CRM(Customer Relationship Management)?
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We are one of the leading manufacturers of ERP and CRM Softwares. I joined this company recently as a marketing executive so i need some ideas about CRM. Who can use CRMs?please Give ...show more
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Answer:
CRM is used by big businesses to manage their customer database. They are also responsible for all aspects of interaction with customer such as sale, marketing, after sale services, query management and the list goes on. A better CRM software product should be used so as to gain customer loyalty, win more deals and in turn have a good sales turnover. It is pretty simple to understand but the underlying architecture is complicated a bit. Example of a good CRM software is http://www.ariestco.com/SeiraComponentCRM
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Other answers
In my view any business with customers would use CRM. Here are some types of businesses who use crm like the businesses that have a sales team, the businesses that use any form of marketing and the businesses that want to show their customers that they are a priority etc.
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