Why can't I delete the mail in my spam folder?

My mail will not open, I cannot delete or move to folder. I cannot mark as spam either.?

• I do not have the bar which to click delete or spam or move to folder. This is the second time I have contacted you guys. It worked yesterday for one day and now today the emails are ...show more

• Answer:

  You should never post your personal info on a public forum. You may get unwanted calls for a long time now. Switch to Basic view to open. "full featured" is having issues. Click Gear icon next to Mail upper right. Click settings. Click Viewing Mail. At the bottom choose BASIC and save. Email should now be viewable. You could switch browsers and see if that helps. Also you could have a corrupt cookie. Clear the browser cache of cookies, temp files and history. Click Ok and Restart the computer. Make sure your JavaScript and adobe flash is updated This happened to me when my IE upgraded to 11. You can either click the gear, upper right, then click on compatibility view and add yahoo. Make sure and uncheck the use Microsoft list and the view intranet sites in compatibility view. Close out of everything and then try. At least this is what has worked for me. Or uninstall 11. That's what I did