I cannot open an attachment in one of my emails.

Why am I only seeing ONE attachment when I open an email with TWO or more attachments in my INBOX?

• I opened several emails that were said to have two PDF files attached in my inbox. It only shows ONE attachment. I then moved ALL the emails from the parties involved with the line of ...show more

• Answer:

  Because this is a problem that we'll want to work with you more closely, this issue is best addressed by our email-based Customer Care team. You can contact them for help with this issue using the form at: http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL&page=contact From the list you see, choose "Errors" and then "Unable to upload or download attachments". Once you have selected your issue from the choices, choose the "Email Support" option. In order to expedite assistance, please be sure to describe your issue clearly for the Accounts agent in the "Detailed Description" field. The more concise and descriptive you are, the better chance you'll have of getting a quick resolution. I really appreciate you giving me the opportunity to address this for you!