How do I close my yahoo account?

How do i close a yahoo account can not get any support , my account was hacked and yahoo does not respond?

• my account was hacked over two weeks ago, I tried to contact yahoo by phone and email, they have been horrible at customer service. One of my dear friends was a victim of my account ...show more

• Answer:

  In order to close your account you'll need to be able to login to this account. If you're unable to login to your account you'll need to recover the account before you can close it. Closing your Yahoo! account - https://help.yahoo.com/kb/index?page=content&id=SLN2044&actp=search&viewlocale=en_US&searchid=1371525855712&locale=en_US&y=PROD_MAIL_ML The following articles can help you recover a hacked account. Pay particular attention to the last two articles for info on resetting account settings and restoring deleted emails or contacts. How to tell if your account was hacked - https://help.yahoo.com/kb/SLN2090.html?impressions=true If you think your account was hacked, the first thing to do is to immediately change your password - https://edit.yahoo.com/forgotroot/ If you're unable to change your password, open the first link and click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the Yahoo Help form. The selected product should be "Yahoo Account". "Under Topic" select "Hacked Accounts" "Under Sub-topic" select "unable to verify my secret question" "Under Recommended options" You will see the options - Call Us and Email Clicking on the Call Us option reveals the Yahoo Customer Care number Toll Free US : 1-800-318-0612 24 hours a day, 7 days a week International: 509-797-6330 Clicking on the Email link opens the Contact form. Complete the form as directed. If you don't remember your Security Question or Security Answer enter "unknown". Yahoo will use the information you provide to verify you are the actual owner of the account. If they can't verify your information it's unlikely you will be able to recover your account. If you use your Yahoo password at other sites you will need to change the password for those sites as well. I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database. I would recommend that you change your secret questions and answers also. Changing your security questions - https://help.yahoo.com/kb/mail/SLN2031.html?impressions=true To learn more about protecting yourself online - http://security.yahoo.com/ Make sure your anti-virus is up-to-date and run a full virus scan on a regular basis. Safeguarding your Yahoo! Account - https://help.yahoo.com/kb/index?page=content&id=SLN2080&actp=search&viewlocale=en_US&searchid=1371632766719&locale=en_US&y=PROD_MAIL_ML Activate Second sign-in verification Sign in to Yahoo! Mail. Click the gear icon in the upper-right corner of the window. Click Account Info You will be required to enter your password for security purposes. Under "Sign-in and Security," click Set up your second sign-in verification. Follow the instructions on the screen to complete the second sign-in verification setup. You can either: Use either account’s security questions or mobile phone number for verification. Use only your mobile phone number for verification. While you are in Account Info you can check if any other applications have been linked to your Yahoo account. Delete any that you didn't activate. How do I manage external application and website connections? - https://help.yahoo.com/kb/index?page=content&id=SLN2631&actp=search&viewlocale=en_US&searchid=1371793836097&locale=en_US&y=PROD_ACCT What to check when securing an account that has recently been compromised - https://help.yahoo.com/kb/mail/SLN3516.html?impressions=true Here's a link on restoring your emails, contacts, and other settings - https://help.yahoo.com/kb/mail/SLN2160.html?impressions=true