Is yahoo changing their security questions?

How can i contact yahoo regarding somebody changing my password and security questions?

• So I'm currently using a new account I made. I've tried logging into my old yahoo account, which has about 8 years worth of personal work information, and I believe an ex ...show more

• Answer:

  How to tell if your account was hacked - https://help.yahoo.com/kb/SLN2090.html?impressions=true If you think your account was hacked, the first thing to do is to immediately change your password - https://edit.yahoo.com/forgotroot/ If you're unable to change your password, open the first link and click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the Yahoo Help form. The selected product should be "Yahoo Account". "Under Topic" select "Hacked Accounts" "Under Sub-topic" select "unable to verify my secret question" "Under Recommended options" You will see the option - Call Us Clicking on the Call Us option reveals the Yahoo Customer Care number Toll Free US : 1-800-318-0612 24 hours a day, 7 days a week International: 1-408-916-2100 If you use your Yahoo password at other sites you will need to change the password for those sites as well. I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database. I would recommend that you change your secret questions and answers also. Changing your security questions - https://help.yahoo.com/kb/mail/SLN2031.html?impressions=true To learn more about protecting yourself online - http://security.yahoo.com/ Make sure your anti-virus is up-to-date and run a full virus scan on a regular basis. Safeguarding your Yahoo! Account - https://help.yahoo.com/kb/mail/SLN2080.html?impressions=true Activate Second sign-in verification Sign in to Yahoo! Mail. Click the gear icon in the upper-right corner of the window. Click Account Info You will be required to enter your password for security purposes. Under "Sign-in and Security," click Set up your second sign-in verification. Follow the instructions on the screen to complete the second sign-in verification setup. You can either: Use either account’s security questions or mobile phone number for verification. Use only your mobile phone number for verification. While you are in Account Info you can check if any other applications have been linked to your Yahoo account. Delete any that you didn't activate. How do I manage external application and website connections? - https://help.yahoo.com/kb/yahoo-account/SLN2631.html?impressions=true What to check when securing an account that has recently been compromised - https://help.yahoo.com/kb/mail/SLN3516.html?impressions=true Here's a link on restoring your emails, contacts, and other settings - https://help.yahoo.com/kb/mail/SLN2160.html?impressions=true