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Postal Office Question:Can I Return Two Items into One Box and Put The Two Return Shipping Labels on the Front?

• So I want to return two dresses I bought online at the same store. Can I package both dresses into one big envelope and tape each return shipping label on the front package? Can I do ...show more

• Answer:

  Placing both labels on a single return package will confuse the United States Postal Service (USPS) automated processing system. Suggest you place one dress in a clear plastic bag or wrapped up in brown paper, put the appropriate return shipping label on this item, then place it into the big shipping envelope along with the second dress, seal the envelope, and put the other return shipping label on the outside of the shipping envelope. This will return both items to the same shipper but only have one visible return shipping label whether the postage is prepaid or not. Be sure to complete and include any additional paperwork required for the returned items to ensure you receive credit on both returns. Often shippers send prepaid postage on the return shipping label included with an item. If the postage is prepaid, consider returning the dresses in separate envelopes so each can be tracked by the return shipping label. Again, be sure to complete and include any additional paperwork required for each return so you receive credit on the items.