Black screen on gateway laptop?

Gateway laptop ms2285 black screen?

• i went to turn on the laptop one day and the computer starts up and sounds like its running but the screen is completely black the screen used to fade in and out sometimes so tried ...show more

• Answer:

  The fact that it used to fade in and out and now is completely black might be a sign that the on-board video card is failing. If you see the Gateway logo when you boot up, then most likely it's due to some sort of software corruption. Lately, we've seen some malware causing this issue. You could try pressing F8 after you've started the computer, select the safe mode boot option and then run your anti-malware program (if you have one installed) to see if an infection is present and then remove it. Aside from those suggestions, a qualified repair technician might need to look at it further to see what else might be happening. Hopefully that helps and good luck! Agent Erwin M Badge 3702 Double Agent Covert Geek Squad Social Media Team 07JUN2014 - You're only as smart as your last question!