How do I fix my caller ID?

When will magicjack fix caller ID?

• caller ID use to work fine on my magicjack ,but no longer works. I called the magicJack tech support twice already with no results. What else can I try.

• Answer:

  I have the same problem, suddenly the caller ID stopped working, at first I thought it was due to some problem inside my home, I reset my magic jack and check the phone, everything was fine except the caller id, so I contacted the magic jack explained my problem, the customer service rep. told me that their engineers are doing some upgrade, and due to that the caller ID stopped working, its been a week so I just contacted them again asking if there work finished, the customer rep told me no and apologize. I asked when they might finish, the rep told me that the engineers are working as fast as possible but can’t tell me when they will finish. I guess nothing else to do but wait.