B2B Marketing: How does your org define "Assisted Grassroots"?
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I'm looking to improve our terminology of "assisted grassroots" leads. Here's a use case using fictional names: 1) A lead (John) comes in through a traditional marketing campaign and is assigned to a sales rep (Michelle). 2) Michelle then uses online tools to find John's supervisor, Mike. John is the marketing lead and a typical grassroots lead is one whose company did NOT exist in Salesforce at the time it was manually created by the sales rep. When she creates a new lead record for Mike it's a hybrid between marketing and grassroots. How/where should the lead record for Mike be attributed and how do you label this lead?
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Answer:
I'm of the opinion the salesperson who takes the initiative to research and find the longer tail sales lead should be credited with the lead. Had s/he not taken this initiative to do the research, make the calls, and follow through with the influencer and the decision maker then the original lead would probably not develop into a potential sale and would most likely become stale. Companies who want/need to grow sales channels need to focus more on enabling the success of their sales force. A large part of the sales teams success equates into an even larger success of the company's success in growing revenues. As for a definition call it "assisted grassroots" categorically, but know that sales are sales. Defining the incoming channel is important for workflow development, but less important than actually closing more sales.
Christopher Telles at Quora Visit the source
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