What are dead giveaways that a social media manager is an intern or amateur?
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A lot of social media managers are a nightmare to watch online. Here I'll demonstrate 12 amateur social media managers and the things they do to scare away their customers and employers. 1- The Un-analyzer Yes, social media management is all about building a community, managing relationships, and of course, sharing those darn cute cat pictures. But thatâs not where it ends! Itâs also about using these social platforms to manage, measure, and analyze the success or failure of all your social media marketing initiatives. Donât be metric shy, unfriendly to statistics and rude to trends â befriend them all! 2- The Sleazy Car Salesman This social media managerâs every post, share, or tweet is all about their âbrilliantâ product. Weâre not saying that you canât sell or promote your products on social media, but you have to do it strategically and definitely not all the time. 3- The Robot Social media gives you an opportunity to be personal. By personal, we donât mean that you need to sound like an overexcited cheerleader on Twitter. Just not like a stale, boring, company with no voice, tone or personality! 4- The Bully People will post negative reviews or comments every now and then. Donât take them so personally and launch a verbal attack. If you do respond aggressively, you turn off not just one customer but a slew of current and prospective clients who are part of your social community. 5- The Automator While automating software and tools let social media managers party for a little while without letting their social media presence become inactive, you need to always keep an eye open for incoming comments. You also have to make sure that that the content you are automating remains relevant for your audiences with time. 6- The Space Cadet The Space Cadet is usually the social media manager who is an intern at the company and is usually spaced out about the organizationâs product or services. He or she thinks that managing social media networks is all about liking comments and âsharing memes and stuffâ. Ask such a social media manager a relevant question about the product and theyâll go completely AWOL on the client. 7- The Stalker While this social media manager has great intentions; somehow their posts just end up sounding very creepy and stalkerish. Yes, you have to monitor every conversation about your product and brand but donât butt in at the wrong time and in the incorrect way. 8- The Inquirer You need to engage with your customers on social media and ask questions. But that doesn't mean ask any and all questions. Questions have to be relevant to your brand, product, promotion and the industry that you are in. While conversation starters are great but they must have some sort of goal. Also, donât just keep inquiring all the time. Choose your timing wisely! 9- The Disappearer Disappearing acts happen most when a social media manager is not fully invested in the company or has too many other jobs to handle at the company. This means they may forget to reply to certain comments or ignore negative feedback hoping it would get hidden in the depths of the internet. 10- The Deleter So you said the wrong thing, and your online community came after you like the children of corn. Relax! Itâs happened to a lot of great organisations! Apologize, and move on. Donât delete your transgression and pretend it never happened. It did! It caused a major uproar, got tweeted and retweeted. Denying it will only infuriate the children of corn. 11- The oversharer Itâs nice to share whatâs going on at the company and what it looks from the inside. It gives customers an opportunity to see what itâs like to work for your organisation. However, share whatâs relevant to your customers and not some random fact that could possibly cause an uproar. 12- The trend latcher Whether its Hurricane Katrina or Miley Cyrus, this guy or gal loves to latch on to the latest twitter trends. But choose the trend wisely and not one that could make you look insensitive, stupid or callous to your clients. Did you like reading about these social media nightmares? Subscribe to http://spotistic.us5.list-manage.com/subscribe/post?u=6981bc805b63be3ec54b1b65a&id=037c5eb7c1to read more in our series âhttp://blog.spotistic.com/â
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Answer:
They come off as spammers.
Kirk Leonard at Quora Visit the source
Other answers
Top 6 I can think of: They don't understand or know the importance of analytics and data to fuel what they do If before they start they don't ask for previous campaign performance and history They don't ask for your companies social media policy before they start They don't ask about your KPIs or brand goals They have not used or heard of a standard sets of listening, publishing and analytic tools - Radian 6, Google Analytics, Hootuite, etc... They don't have their own comprehensive social presence... they don't practice what they preach
Scott Richards
A few additional points: 1. If they don't seem to understand the importance of having a sound content strategy. 2. They seem unintrested in implementing the social strategy and roadmap that you already have laid out. 3. They believe in a 'one size fits all' formula and don't bother understanding your business or objectives before implementing campaigns. 4. They're only intrested in growing your follower base without an impetus on interactions. 5. They're a know-it-all, who don't look to further their knowledge of trends and best practices, through reading, networking and attending workshops/webinars.
Ragesh Nair
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