Yahoo deleted everything in my inbox & all my folders prior to Apr 1st. Any ideas on how I can get those emails back?
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I am very frustrated because all my folders and all my Emails are deleted. Urgent: pls restore all my folders and Emails prior to 1st of Apr 2014
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Answer:
Yahoo only deletes emails that are in your Trash folder and your Spam folder. If you are missing emails from other locations it's likely your account was compromised, your emails deleted, and your account settings changed. Posting your question here is not a way to contact Yahoo Customer Care. This public forum is monitored by other Yahoo users and any information posted here can be seen by anyone on the Internet. Questions containing email addresses, passwords, phone numbers, or other personal information should be deleted so this information doesn't fall into the wrong hands. Here's how to contact Yahoo! Customer Care Support - https://help.yahoo.com/kb/mail/SLN5856.html?impressions=true If you have an AT&T Yahoo account you must contact AT&T Support, as Yahoo Customer Care can only help with Yahoo accounts. The new updated AT&T email - http://www.att.com/esupport/article.jsp?sid=KB413592#fbid=BlxB4LG8IYY Contacting AT&T or SBC Internet service - https://help.yahoo.com/kb/mail/SLN2212.html?impressions=true My AT&T email account may have been hacked, phished, or compromised - http://www.att.com/esupport/article.jsp?sid=KB409170&cv=804#fbid=BlxB4LG8IYY The articles below apply if you have a Yahoo account, not an AT&T Yahoo account. How to tell if your account was hacked - https://help.yahoo.com/kb/SLN2090.html?impressions=true If you think your account was hacked, the first thing to do is to immediately change your password - https://edit.yahoo.com/forgotroot/ If you use your Yahoo password at other sites you will need to change the password for those sites as well. I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database. I would recommend that you change your secret questions and answers also. Changing your security questions - https://help.yahoo.com/kb/mail/SLN2031.html?impressions=true How do I manage external application and website connections? - https://help.yahoo.com/kb/yahoo-account/SLN2631.html?impressions=true What to check when securing an account that has recently been compromised - https://help.yahoo.com/kb/mail/SLN3516.html?impressions=true Here's a link on restoring your emails, contacts, and other settings - https://help.yahoo.com/kb/mail/SLN2160.html?impressions=true
UDGGWSRFMYYXW2CBZXVKJGAJ54 at Yahoo! Answers Visit the source
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