I am currently working in the cemetery business as a sales representative, i am the youngest in the nation wide company and sometimes it can be pretty obvious, besides the fact that I started when I was 18 I have had a pretty good start to my career. My question is right now I've had a 5 week period

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It seems as if your problems could be down to not listening to the customer effectively which results in you not speaking their "language". The exceptional sales person has the ability to adapt to any customers needs and situations, this is only achieved by listening. The only time you should be speaking is when: You're asking a question. You've been asked a question (which ultimately should be turned back into a question for the customer). Wearing darker clothes and slowing speech etc is all part of adapting to the customers language. It's like going back to school, finding friends was easiest when you had similar interests be it sports or favourite juice. When you can speak on the same level with your customer, you'll have no problem in closing deals. Most of the decision process is done subliminally by the customer so always do everything you can to win trust and build rapport. Also remember that everybody has their own unique language.

The first part of Pitching a Product or Service is your belief in it. You must understand what you are pitching and believe in its Value. The second part is the creation of Rapport with the Customer. Customers buy from people they can Trust, and Trust is gained by the establishment of Rapport. Your dress, posture confidence, body language, tone, language, diction, ability to listen all make a difference to the establishment of Rapport. The third and final part is the Presentation of that Product Or Service you believe in with the rapport created. Pitches where the three components are present usually succeed.