Do I Have to Pay Return Shipping for Ebay Item?

I ordered a new 3 piece pot set on Ebay for $80 almost two weeks ago with free shipping and it finally arrived today, and it was totally the wrong item instead of the stainless steel ...show more
Answer:

Ebay Protection Plan: "If you haven't received your item, or the item is not as described, we'll refund your purchase price plus original shipping on virtually all items. If return shipping is not payable by seller in accordance with the seller’s return policy, return shipping costs are the buyer’s responsibility." So read the return policy of the seller. If it mentions nothing about return costs, contact Ebay. If anything, ask what the costs of the stuff you did get, if it is cheap, might be worth keeping and re-selling.

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Other answers

Normally return shipping is the buyer's responsibility, but if you open a SNAD claim and refuse to pay return shipping because this was clearly the seller's mistake, eBay may send you a link to print a prepaid label. They did that for me. Be sure to leave the seller low DSRs and negative feedback after the transaction is complete. But DO NOT threaten to do so before hand, or eBay will remove your feedback.

GinoParisian

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