How do I get a refund for train tickets online?

Can you get a refund on pre-bought train tickets if the train is cancelled because of snow?

  • Tickets bought on the internet?

  • Answer:

    If you bought tickets for a specific train that aren't valid on a later service, then yes. Contact the web provider who you bought the tickets from to apply for a refund.

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Other answers

Read the fine print in your purchase agreement. If you paid by credit card, cancel the transaction.

terrellfastball

If the train you are booked on or wish to travel on is cancelled then yes you can get a full refund with no administration fee charged, if you decide not to travel as a result of this. If you have an "advance" ticket type, then you will be allowed to travel on a later train operated by the same train company or in extreme weather conditions and times of severe disruption on another day.

Carl

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