Why can't I install Yahoo Messenger?

Why cant i install yahoo messenger?

• my computer crashed last week and head to be reset to factory settings. i have reinstalled most programs that i really needed but yahoo messenger wont install

• Answer:

  If you install from the Yahoo site http://messenger.yahoo.com without deleting your other program, you may have problems. (Delete via the Control Panel) Here is the Yahoo Help page with specifics on how to re-install Messenger or update it safely, for Vista or Win 7 (using Safe Mode with Networking) ... http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_MSNG&id=SLN50&impressions=false The troubleshooting error messages when installing or downloading Yahoo! Messenger Help page is http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN20 NOTE: The Messenger uninstall on XP leaves many registry remnants! You need to use a safe registry cleaner to be successful, [after deleting it and backing up the registry] Try: http://messenger.yahoo.com/ There are two parts to the installation - a preliminary download of the installer executable, and then the download itself ... *** If you have made a previous unsuccessful attempt to download or the installation refused to install, you will need to use another technique: Download and SAVE the program directly from the File Hippo web site. Install it only AFTER deleting the program through the Control Panel and completely cleaning the registry of remnants. Download the most recent version of any Yahoo Instant Messenger (highest number, top of its list) You must be operating as an Administrator to install the program. Some firewalls have issues with installing Messenger from the Yahoo installer site, but disabling your firewall while online is VERY dangerous! Usually, by installing after downloading from the File Hippo site, the firewall will ask for permission to run the program. Whether or not you use Internet Explorer 8 or 9 as your browser, it must be updated too (Windows updates). Yahoo Messenger 10 or 11 will not work properly without updated Flash and Java programs also installed. It is no longer necessary to delete the older version first - the updates will install successfully on top of the older programs. (Update these programs even for other browsers.) http://get.adobe.com/flashplayer/ http://java.com/en/download/index.jsp Answers is a Jungle