Interview questions for Medical Receptionist?

Interview questions for a receptionist job?

• I'm going into an interview for a receptionist position for a salon. I'm just wondering what are some things I should say or do to make me more appealing. Any suggestions on what I ...show more

• Answer:

  Go study the place and see what you can learn. Observe the dress. Talk in terms of their needs. Be innovative and creative. Questions you may be asked... How do you handle stress? If I gave you a deadline for something due in two days, how do you manage your time? How would you describe your multitasking skills? If you are currently working, why are you looking to leave? Why did you leave your last job? Do you work better unsupervised or under supervision and why? Why do you think you are a good candidate for this position? How do you deal with an irate customer over the phone? If someone calls and ask you information you have no knowledge of, how do you handle that? Please make sure your answers are clear and with confidence. Do not hesitate much, you are allowed to of course, especially since the interviewer understands you may be nervous. Relax, you'll do fine. In a receptionist position, they are looking for someone who has a genuine outgoing friendly personality and who is very organized and efficient and good diplomatic skills. The receptionist is the gatekeeper for the office - they figure out what calls are important, when people should not be disturbed or not and needs to be able to handle the public diplomatically. Just about anything can walk through the door at any time in a busy office and you have to be flexible, have good judgment and be diplomatic and have good problem-solving skills. Expect questions along those lines. Hypothetical situations may be part of it (what if the phone rang, an important client walked in and the copy machine jammed all at the same time - what would you do?) If you state you understand the above...you will be ahead of the game.