Why won't video call work but webcam does?

Why wont my webcam work on msn?

I have a Dell laptop, Windows Vista. I've had it quite a while now. The webcam used to work but then one day it just stopped. If I go on video call or webcam with a friend it just ...show more
Answer:

Hello, would you like to try the USB webcam and USB microphone, and download the screen recorder from http://www.camersoft.com/screen-recorder.html reboot your computer after finished installing, and if you wanna record msn video call, the webcam resource should be “USB Webcam” ( msn tool—audio and video setting---next step—USB Webcam) , hope it will help you!

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