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Why doesn't a computer recognise a printer?

Computer won't install printer drivers (doesn't recognise printer)?

  • I got half way through installing the software that came with the printer, but as soon as it came to connecting the printer, it doesn't recognise it and under devices it says ...show more

  • Answer:

    I am running Windows VISTA Also a HP Photosmart D7200 Printer. I found that the printer would not recognise Windows 98 so it was unusable on my other computer. So I had to use it with VISTA. VISTA is not backward compatible as the method of writing files has changed. Example a 56MB Tiff file with Windows 98 is only 50MB with VISTA . It gets even better when you try to load old software that you have used for many years, as it is very picky and choosy.

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Uninstall everything. shut your computer down. now go back and hook up your printer. power wire first from back of printer to outlet, then usb cord from back of printer to computer, then turn computer on. It should come up new device added when your computer starts up. Then reinstall software again make sure no other programs are open when you install the software.

Kevin

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