Why won't my laptop shutdown?

Why wont my xp laptop shutdown?

• It doesnt shutdown, log off or restart. the only way to shut it down is to press and hold the power button. Any particular processes that spring to mind that could prevent the ...show more

• Answer:

  go to start>run, type eventvwr.msc in the event viewer logs look for for the following event IDs: 1000, 1517, 1524, or 1500 if they are present, it indicates that when XP logs off it can't unload the user profile - the profile of the logged-on user tries to unload the user's registry but fails because it's still in use; this can in most cases be resolved by downloading and installing this free tool http://www.snapfiles.com/get/uphcservice.html once installed, there will be a new service running on your system called the User Profile Cleanup Service. If you are comfortable with editing the registry, then I strongly advise that you implement these well documented registry tweaks: http://www.johntp.com/2006/02/14/speed-up-windows-xp-shutdown/ Finally, sometimes a recent hardware change can cause these issues - if you have anything attached via usb, unplug it and see if it helps.