What does the Celtic Insurance Company cover?

Insurance company made a mistake on what they said they would cover. Am I responsible for full payment?

  • My wife had a procedure done in February which cost approximately $500. The insurance company sent me a statement indicating that they would cover about half the costs. When I ...show more

  • Answer:

    You could call the customer service number and file an appeal. If they choose not to honor initial letter then I would go to the state insurance bureau and file a complaint. Many insurance companies will cave in if you argue enough with them and threaten to turn them into the state. I would advise being very familiar with the fine print of your policy, as it may say something about the particular procedure or elective procedures.

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