I am having dreadful problems with my Yahoo Messenger can you please help me.

Please can someone help me thankyou it is yahoo messenger problems again?

• has something happened to yaoo messenger I have tried twice to reinstall and it will not work properly I have no script no sound and no images in send box and cannot read my messages ...show more

• Answer:

  The first thing to do is make sure you have the latest Macromedia Flash Player installed. Please note: Use Internet Explorer to install the player. You can get the latest Flash player, by clicking here. >> http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash You also need to have the latest version of Java installed >> http://www.java.com/en/download/index.jsp Now for you not being able to see your text messages you may have scripting disabled in your Internet Explorer. To enable scripting: Click the "Tools" menu on your Internet Explorer toolbar and select "Internet Options." Click the "Security" tab. Click the Internet (globe) icon and click the "Custom Level" button. Scroll down to "Scripting." Enable the following: * Active scripting * Allow paste operations via script * Scripting of Java applets are all enabled Click the OK button at the bottom of the window. Note: Restart Yahoo! Messenger and you should start seeing text in your IM windows again. Now after downloading all these updates and checking to see if you have scripting enabled and you are still having a problem then you may also have a corrupted file in your messenger program files folder. To fix that You need to uninstall messenger Completely so you can get rid of the corrupted file that is causing your problem and get a clean install. Now when you uninstall not all of the yahoo messenger files are deleted from your Program Files, so if the problem you are having is caused by a corrupted file then the problem will still be there when you install it again. So what you need to do is uninstall messenger then go to your Program files and delete the yahoo folder. To uninstall you need to click on the Start button(the one on your task bar) then go to Control Panel then to Add/Remove Programs, find yahoo in the list and click on it then on uninstall.<< this is for XP To uninstall in Vista click on start then Control Panel then on Uninstall a Program in the new window find yahoo click it to uninstall it. To find and delete the Yahoo folder click on the start button in your task bar then on My Computer then C: drive then Program Files then right click on the Yahoo folder and Delete it. It's a good idea to reboot your PC now to make sure it's all gone out of your system. Now you can go here > http://messenger.yahoo.com/ and get the 8.1 yahoo messenger. I suggest staying away from the 9.0 beta as the 8.1 version is more stable and does not have the bugs the beta version has!!! No, doing this will not make you lose your contacts and Yes if you do do this with out saving your archived files folder you will lose older messages. If you'd like to save your archives, follow the instructions below to save them: 1. Click the "Start" menu and select "Run." If you do not see the Run command, then select Start > All Programs > Accessories > Run. 2. Type in "%ProgramFiles%\Yahoo!\Messenger\" and press Enter. 3. Right-click the "Profiles" folder and select "Copy." 4. Click the "Start" menu and select "Run" again. 5. Type in "%UserProfile%\Desktop\" and press Enter. 6. Click the "Edit" menu and select "Paste." Once you've downloaded the new version of Yahoo! Messenger, you can paste the "Profiles" folder back to: C:\Program Files\Yahoo!\Messenger\ Hope this helps